•Deploy, configure, and maintain ICT systems and databases, including networks, servers, and telecommunications. Troubleshoot and address issues to ensure optimal performance. • Configure and maintain applications and user devices. Provide timely and quality service delivery, technical support, and advice to user requests to ensure proper user access to agency business data and information. • Maintain inventory of ICT equipment, hardware, and software and ensure adequate supply and functionality, in collaboration with relevant staff, provide input to budget for ICT related expenses. • Coordinate relationships with suppliers to facilitate delivery of ICT-related services that meet organisation business requirements and needs. • Supervision and management IT including user management, system security and enhancement, new services, data backup, software supports. •Design, develop and support the standard workstation and other communication platforms to provide a stable technical environment. •Manage network resources for staff accessing Internet services including allocation of IP addresses. •Maintenance/Update of the universal access Web site• Develop guidelines, policies, procedures and standards for IT/IS implementation.• Provide supervision for upgrading/revising custom software, and providing in-house maintenance.• Implemented, Installed and operated DPSecure Apllication• Ensure smooth running of the networking equipment switches, DSL Router, Photocopy machine, Fax, server, computer, laptop, printer,network printer, scanner, CCTV.•Evaluate and optimize IT infrastructure for better performance.•Regularly conduct training and briefing regarding the operating the equipment and software. •Monitor the IT infrastructure and respond immediately to security or usability concern.•Deal with the vendor, IT suppliers and IT equipment purchase Procurement of the organisation •Troubleshoot problems reported by users.

•Overall IT administration and management of System and Network Infrastructure of District Court•Regularly conduct training and briefing regarding the operating the equipment and software. •Study of Existing Network, Design/Engineer or redesign/re-engineer Network architecture for smooth and consistent services.•Plan, configure and deploy system services that will service the end users of Court Systems.•Monitor and maintain Server and Client infrastructure along with Network infrastructure.•Install and configure Windows OS.•Make sure terminals are updated and patched regularly with system patches/updates and antivirus updates.•Diagnosis the Networking system for identifying bugs and providing the relevant solution of the problem without interrupting the services.•Regular inspection of the system and carry out networking activities in order to keep the systems intact and workable.•Provide support services for smooth & effective operation and maintenance of the IT systems.•Maintaining computerised records with all necessary information of staff, vendors and administration.•Planning for purchase of computers and parts, quotation collection, supplier selection and advising to management for fixing economical purchase terms.•Protecting and keep inventory of all computer and It equipment, parts and maintain upto date record of each computer and related item.•Updating the software and repair and maintenance of hardware of all computers and multimedia equipment.•Computer, Printer and Ehajiri, Court Application, (CMS,Melmilap,Online Myad/Tarekh) support to Court administration and staffs as and when required.•Monitor and ensure smooth running of all IT equipment including CCTV, Video conferencing Camera, TV Display, Scanner, Photocopy Machine, FAX etc.•Regularly create log and report to IT Director at Supreme Court of Nepal

Provide Phone Support to the client and solve the technical issueHandle and deal with the client,Visit the client premises and solve issueMake sure the internet is working smoothlyConfigure the router and install the modem

My responsibilities included installing,maintaining configuration hardware and software ,anti-virus,drivers,formatting the PC,setting up and installing the PC, clamping Ethernet.