• Led administrative and project management support for the Asia Pacific Supply Operations (APSO) team across 5+ countries.• Managed procurement processes, creating Purchase Requisitions (PRs) and Purchase Orders (POs) to facilitate efficient procurement.• Served as the primary liaison for Third-Party Intermediary (TPI) Due Diligence, ensuring compliance with health care regulations and standards.• Tracked project progress, coordinated cross-functional activities, and maintained compliance with organizational procedures.• Key Achievement: Reduced project delays by 40% through improved project timeline tracking.

• Managed HR functions, including recruitment, onboarding, and employee relations.• Facilitated performance management and coordinated engagement activities to enhance workplace culture.• Administered monthly payroll and managed leave tracking, ensuring compliance with company policies.• Processed work permits applications and assisted employees with renewals and documentation.• Key Achievement: Streamlined onboarding processes, reducing time-to-hire by 30%.

• Managed employee relocation processes, including visas, housing, and family support for over 100 employees across APAC.• Liaised with embassies, external agencies, and internal teams to facilitate seamless transitions.• Key Achievement: Reduced average relocation processing time by 25% through enhanced coordination.

• Managed compensation and benefits administration across the Asia Pacific region, handling payroll, vendor creation, and compliance.• Collaborated with global HR teams to streamline HR processes across different regions.• Key Achievement: Improved payroll accuracy by 15% through the implementation of new processes.

• Supported Ministry of Manpower’s COVID-19 project with Certis Group by ensuring individuals received necessary supplies, accommodations, and daily wellness checks. • Coordinated hospital visits as needed and maintained high data accuracy to aid response efforts.

• Provided comprehensive administrative support, managing international shipping, procurement, and compliance for multiple departments.• Coordinated purchase orders (POs) using SAP and handled global shipments to ensure timely delivery.• Key Achievement: Streamlined shipping processes, reducing delivery delays by 30%.

• Supported senior executives by managing their schedules, organizing meetings, and overseeing client interactions.• Key Achievement: Implemented a new appointment system, increasing client satisfaction by 25%.