Thomas N. Email & Phone Number

Waterloo, Ontario, Canada

• Employed a user-centered design approach to prioritize the user experience (UX) and gathered user feedback to make iterative improvements, resulting in a 30% increase in user satisfaction.
• Acted as the project manager, defining project scope, setting milestones, and managing the project timeline and resources to ensure the successful delivery of the app.
• Designed and implemented key features, including property listings, search functionality, and user authentication, enhancing the… Show more
• Designed and implemented key features, including property listings, search functionality, and user authentication, enhancing the overall functionality. Show less

• Streamlined Google Analytics use by designing a comprehensive guide for analytics workflows; analyzing design patterns, researching usability principles, and interviewing stakeholders to enhance users’ behavioral.
• Accelerated the launch of the internal test-automation dashboard by several weeks, leveraging React, Express, Jest, and Kubernetes to build crucial features and subsequent tests.

Oakville, Ontario, Canada

• Prototyped an internal phrase-sentiment visualization application using React, Redux, Cytoscape, Plotly, Material UI, Python, SQL, Google BigQuery, and Docker, capable of handling over 1 million data points.
• Utilized React, Redux, Tabulator, and Google BigQuery to develop an effective company-wide metadata management tool, empowering data-ownership and facilitating the efforts of 70+ data scientists in R&D.

Whitby, Ontario

• Enhanced user experience and integrated REST API endpoints within the rebate details screen using React and Express, simultaneously adding functionality for clients’ donation campaigns and reducing call-center load by.
• Streamlined Sales Associates' access to qualification data for all programs by creating a data export tool that transformed data into CSV format using React, Express, and Node-Xlsx, saving over 1500 hours annually.
• Ensured high-quality delivery of projects in… Show more
• Ensured high-quality delivery of projects in an Agile team by following test-driven development principles and achieving 100% test coverage using Jest, Sinon, Chai, and Enzyme. Show less

London, Ontario, Canada

• Led the development of DE’s website redesign, utilizing Laravel, NodeJS, jQuery, VueJS, Node-Vibrant, and SASS
• Designed a back-end portal using PHP and MongoDB for managing 200+ existing articles and future news posts.
• Created a game-show with Node, NodeCG, and Twitch/Mixer API's, viewed by over 50,000 live viewers at TennoCon.

Kitchener, Canada Area

• Troubleshot and resolved IT-related issues, successfully solving 300+ tickets
• Managed deployment of thousands of computer assets company-wide

Toronto, Canada Area

• Regulated firm-wide migration of 26,000 colleagues’ email servers
• Documented 47 process articles for the ServiceNow knowledge database