• Guide and advise clients through financial transactions by delivering anexceptional client experience.• Ensure branch and employees continuously execute correct procedures forsafety and legal compliance by conducting safety seminars and meetings.• Implemented team member lobby leading schedule, promoting resolutionefficiency and enhanced client experience, directly impacting an increasedoverall branch customer service score.• Mentor new and existing tellers by… Show more • Guide and advise clients through financial transactions by delivering anexceptional client experience.• Ensure branch and employees continuously execute correct procedures forsafety and legal compliance by conducting safety seminars and meetings.• Implemented team member lobby leading schedule, promoting resolutionefficiency and enhanced client experience, directly impacting an increasedoverall branch customer service score.• Mentor new and existing tellers by providing the knowledge, strategies, andresources necessary for success.• De-escalate heated client predicaments, focusing on transforming detractorsinto promoters. Show less

● Guide customers through financial transactions while providing warm and welcoming customer service to exceed their needs● Mentor existing and new tellers, bringing them up to date on the latest security and retail strategies● Maintain an organized and professional work environment to remain presentable to customers● Keep track of large cash shipments and orders● Handle foreign currency orders for customers on short notice● Achievements include several awards for… Show more ● Guide customers through financial transactions while providing warm and welcoming customer service to exceed their needs● Mentor existing and new tellers, bringing them up to date on the latest security and retail strategies● Maintain an organized and professional work environment to remain presentable to customers● Keep track of large cash shipments and orders● Handle foreign currency orders for customers on short notice● Achievements include several awards for outstanding customer service and attendance Show less

● Handle shipping needs for customers on short notice● Package delicate items to withstand harsh shipping conditions● Organize large print orders for local companies● Maintain an organized work space for packaging and retail

Position required extensive training and certifications to care for special needs children. Daily duties included caring for different children and teaching them daily social skills as well as behavioral and educational skills.