Thomas Rediehs Email & Phone Number

Los Angeles Metropolitan Area

Portage, Indiana

IT Manager August 2013 - Present• Responsible for designing, implementing, and supporting new remote locations. Including network design, hardware configuration, planning, budgeting, and oversight. • Slashed IT Expenses by 37% by instituting virtualization, application servers, cluster server configurations. • Coordinates and manages outsourced resources and vendor software providers directly associated with the systems software under the department's responsibilities. Ensures compatibility with current systems while remaining up to date with technologies.• Consulting with executive management, staff members and faculty for needs assessment;• Provide end-user support for employees and off-site agents: supervise and direct activities of the network and end-users staff and provides hands-on support as needed.• Train, coach and mentor technicians and other junior staff.• Coordinate internal and external departmental projects and ensures that project goals are accomplished and in line with business objective.• Identify key metrics and actively seek feedback on team's performance to drive improvements.• Manage purchasing for new equipment as well as maintenance renewals for internal IT and external departmental needs.