As an experienced professional with award-winning success as a designer and manager of services for customer experience and performance, I have worked for 20 years with various industries such as entertainment, travel, retail, pharmaceutical (biologics), cosmetics, aviation, IT, innovation companies, banks and financial institutions, hotel and hospitality, food and beverage, arts and fashion, real estate development, matchmaking programs. I have experience designing projects and services for international promotion of companies in Brazil, United States, Latin America, Europe, Asia and Middle East where I have had to work both independently, and with various, diverse groups of people to meet our goals.