Created Python software for fulfillment/warehouse operations to achieve significant efficiency gains: • Reduced errors from human involvement through automation from 20% to near-zero. • Used Python to automate order processing by unzipping order directories, parsing XML files, and manipulating PDFs, reducing average processing time from 4 minutes to 10 seconds, saving over 40 hours of employee time per week. • Enhanced material usage by keeping a small database of current orders and sorting them according to various factors, reducing wasted material in each printing batch by 75%. • Methodically organized small orders by PDF size, page numbers per file, and requested material to improve printing order, saving 10 hours of labor weekly.

Introduced productivity tools (ClickUp, Intercom, knowledge base) to optimize team performance.Oversaw HR functions, handling requests and complaints.Managed macOS devices through MDM MosyleDeveloped processes for subsidiary, Love vs. Design, handling product implementation and customer feedback.Implemented end-to-end warehouse fulfillment procedures.

Addressed inquiries from staff, customers, and vendors through various channels.Improved employee performance and overall customer satisfaction through feedback training.Consistently recruited and onboarded new employees.

Product implementation via Adobe Illustrator and InDesign

Client interfacing, troubleshooting, inter-office communications.