Client Assignment –Unity / Cincinnati Children’s Hospital Medical Center Cincinnati, Ohio.Develop discovery facilitation approach for Unity to engage Cincinnati Children’s Hospital (CCHMC) team for Digital Twin objectives. Outline Digital Twin Display Children Hospital status display. Develop ROI projections (weekly/annual) regarding time/financial savings focus upon Pediatric Nurses/patient engagement in Emergency Department/Room negotiations, and Patient Flow Coordinators situational awareness, and Hospital Capacity Planning. Defined Digital Twin positive impacts upon Cincinnati Children Hospital KPI metrics as “Avg. LOS Admits”, “LWBS %”, “NHC Health Survey on Patient Experience. Created ROI forecast calculator with initial time and financial savings of 33% via the Digital Twin implementation. Crafted PowerPoint presentation outlining ROI Metrics/Measurement impact and ROI Conceptual Valuation.

Client: Fifth Third BankProject management of onshore team. Migrated team to Agile Framework with associated ceremonies. Direct team in supporting other Department squad, research/document Release/Change Management processes, and DEV OPS Pipelines. Team Agilest and aided Product Owner with crafted Epic/Feature/Stories Hierarchy, Acceptance Criteria, Team Velocity, and Backlog Refinement. Centralized Sprint work communications/reporting metrics via Azure DEV OPS, constructed specific Team and PO Dashboards. Delivery updates status report to leadership teams. Transition teams to Scrum Agile.

Client: FifthThird BankPosition project to full healthy green status. Led remote teams (offshore/nearshore/onshore) and client FTE supporting bank application platforms of Host Integration (H.I.), Web-methods, ebanking, ATM WebSphere, online/internet/mobile banking, Dynatrace active reporting monitoring and Level 3 incident ticket resolution (Bank Access, ZELLE/Credit/Savings/Loan Accounts). Resolved “Office of President”, expedited Event Management and other ticket incident issue. Transition team to Agile daily stand-ups improving task focus, work effort transparency. Provided status reports to both Capgemini/Sogeti and Fifth Third Bank senior leadership. Develop/configure profitable support engagements and ensured support delivery. Created knowledge base training documents. delivered cross-training to staff and vendors. Improved team focus, task alignment and productivity. Managed/scheduled client on-call teams. Guide/direct Quality Engineering (QE) nearshore (Mexico) team. Implemented repository retention.

Client: Verity , Columbus, Ohio Manage and facilitate tiger/task teams, new ERP Plant implementation teams, Sales and Item Creation teams. Provide daily metric/dashboard reports to Global Transformation VP, Application Development Director, Global leadership and vendor collaboration (Infosys) to provide data accuracy. Aid in process management bottleneck resolution, manage ERP consolidation and Manage Testing via Vertiv Business associates and Infosys vendor.

Client: Vanguard Group, PAFacilitate/Lead discover sessions, develop business requirements, optimize/consolidate requirements, craft process flow diagrams, configure Adobe project management software.

Client: CareSource Dayton, Ohio Manage onshore/offshore resources, direct/advise UAT Leads on project/vendor management, create test strategies, test managers and teams. Coordinate numerous Sprint Teams efforts and project estimations. Manage and test centralization of EDI transactions services (270/271 Eligibility/Benefits, 276/277 Claim Status, 278N Hospital Authorization, 834 Membership/Enrollment), conduct/configure End-to-End (E2E) Testing, testing Trade Partners and API. Test/facilitate CMS Interoperability, Facets Claims, Pharmacy data/codes, Clinical HIE, and Provider/Membership demographics authentication. Craft project, UAT Test plans, acceptance criteria, facilitate work/test sessions, gap analysis, communication plans, and document complex SIPOC/Visio process flows.

Client: Kroger Blue Ash, OhioWEB 4.2 Business Object report analysis/development. Pearl scripts review translate into WEBI reports. Assist in sprint planning, effort estimations and team iteration planning, build/prioritize functional user stories. Craft acceptance criteria, coordinate/facilitate work sessions (JAD), conduct gap analysis current vs. future state, integration analysis. Redesign MS Access Database reports to SAP Business Reports with additional logic/filters. Collaborate with SMEs, aid employee onboarding, technical stored procedure reviews, develop/work, create logs in JIRA, develop tracking documents, training in MS Azure Cloud Technology, Databrick and Power BI.

Liaison for business and application providers. Translate business requirements to functional design specs. Business Case development, design BO Universes/Views, QA/UAT testing, assess project risk, define KPI, solved application/configuration issues.

SailPoint / MyAccess Implementation: Construct/Implement Segregation of Duties Access protocols/procedures, regarding identity governance, craft security access provisioning logic to assign / deny admission to privilege bank information impacting 22,000 employees and vendors. Facilitate meetings, construct Gap Analysis, user stores, UAT cases with defect tracking, formulate future state business/system process Visio workflows and coach staff.

Project management guiding C-Level leadership, Analytics, IT, Sales, Creative, Field Service Digital and cross-functional teams in designing future business models. Effectively collaborating, directing and coaching teams in creating functional use cases, coordinating and facilitating Joint Requirement Planning (JRP) sessions to extract/organize/manage requirements for content management, workflow processes U.I., reporting, mobile, SalesForce CRM specifications, and business/architectural model. Create schedules, provide mentorship/direction to junior Business Analyst, standardized document templates and capture RFP requirements regarding business/technical resolutions. Applying expertise to remove team impediments, build consensus and keep project velocity positive. Captured 1,500 digital content requirements, single signage point, web forms and devices.

Agile effort estimations of Medicare platform software development, create epics and functional user stories, coordinate and facilitate work sessions (JAD), assist in sprint planning, conduct gap analysis current vs. future state, integration analysis, collaborate with SMEs, prioritize requirements, technical stored procedure reviews, develop/work sprint backlog, task/ticket/question logs in JIRA and Confluence.Daily standups with onshore customer facing teams and offshore development teams.

Create functional specifications documents, lead Data Gap Analysis, modify/develop accurate migration mapping, liaison to business and technical teams. Facilitate discovery sessions to acquire business/ technical requirements regarding financial product to forecast profitability. Fee structure analysis and assist technical teams to implement ETL, model/design solution based SQL, perform system and break fix analysis, data mining, problems solving, design system test case, data modeling, transition data from extract file to Fact and/or Dimension Warehouse tables. Implement High profile System Test, data warehouse table layout and view structures, provided guidance to technical developers regarding table/view development. Assist business partners in UAT test analysis and issue resolution.

LEAD SYSTEMS ANALYST/PROJECT MANAGEMENT in the alignment of business partners to business requirements and system requirements to business objectives. Automate Appeal Submission and Coordination of Other Benefits (COB) via IBM Websphere, Develop Dynamic Forms, Sequence Diagrams, Use Cases, and Traceability Matrix. Facilitate, participate and guide decision process with stakeholders. Project management regarding process control, manage project team resources, stakeholder/project outcome, issues resolution and change control on enterprise wide initiatives.• Minimized manual effort /time and resource expenditures via observation and recommendations.• Devised upstream strategies to initiate projects and requirements gathering.• Develop method for client to financially forecast project monetary impacts. • Create use Case documents, User stories, wireframes and user interface mockups.• Create/Submit project implementation plans and gap analysis. • Successfully facilitated discovery sessions (JAD) to gain project solution consensus. Clients:Blue Cross Blue Shield of Kansas City (BlueKC)Blue Cross Blue Shield of Louisiana (BCBSLA)Tennessee Valley Authority (TVA)Blue Cross Blue Shield of Florida (Florida Blue)