Neurodiverse Peer Support Group Facilitator- I am currently in the process of creating a peer support group for 18+ adults in the Sefton area who are neurodiverse, with the help of the LFC foundation, Autism Hubs Sefton & The National Autistic society. This group will evolve with the needs of the clients and will include speakers, activities etc when needed. As I am autistic I will be using my lived experience to create a friendly and caring group. I will manage the budget and the wellbeing of those in this group.Bid Writing- As I manage my own groups this includes bid writing to secure necessary funds for each area. I have successfully written and received bid’s of up to £2,500, one being from the LWS fund for accessibility equipment within the Cosy Club. Shopping Service Facilitator- The Shopping Service is an essential accessibility assistance for housebound clients to get their shopping ordered and delivered from the charity. I oversee and manage the Shopping Service and the Volunteers, we are currently working on revitalising it through brand new procedures to streamline its effectiveness as the current workflow is ten years out of date.Community Hub Manager- The community hub is aimed at neurodivergent adults and children, as someone who is Autistic I am working on creating a supportive and accessible community. The hub is in development with an up and coming sensory room being built, it is one of LFC’s community hubs and collaborates with them and other charities across netherton including the L30. Food Bank Vouchers- As part of my role I am one of the key members of staff who give out food bank vouchers and offer different opportunities to vulnerable clients including the LFC meals and food vouchers. Through our local connections we also offer free birthday gifts, free prom dresses and more for those in need.

Skills I have learnt:Content Creation -consisting of vlogging, art videos and gaming videos. I’ve created videos based on trends and what my audience finds of interest. On top of my video content I illustrate poetry and digital art pieces, this helps support any video content.Editing - using video editing software such as Lightworks and Premiere Pro, I’ve manually edited photographs and illustrated all of my graphics through Procreate and other Photo editing apps.Marketing and Research - I’m able to understand exactly what content suits each platform and how to appeal to each one as well as understanding my niche and my audience.Social Media Management - working on content creation I maintain multiple accounts on separate platforms such as: Instagram, TikTok, Twitter, You tube and Twitch. This involves making content for each account that is relevant to trends and adds to the overall brand that I have created. Through the data provided by the platforms I have developed my ability to analyse statistics and further understand my audience.Search Engine Optimization - as part of my Job I’ve researched and learnt to understand how each search engine works for each platform, as well as how to format titles2, descriptions and how hashtags are used.

Skills I have learned during this role:Reference Library - I’ve been taught how to reference search within the reference libraries and how to handle precious and historical books/records. I’m currently working on a project with colleagues focused on marking all historical stock as seen.Project Management - I plan and take part in weekly events such as Baby Bounce and Rhyme, Toddler Time and Storytime for ages ranging from 0 to 11 years old. Going forward for teenagers I’m presently putting together a proposal to hold a book club to encourage this age group to develop a wider range of reading as well as social skills. Planning and organising displays including sourcing or creating all materials through the use of Canva, Microsoft and more is also a role I undertake. Administration Skills - my role is very administration focused as we manage the stock of libraries across the Wirral and the accounts of thousands of patrons. I have a good grasp of Microsoft and have exceptional organisational skills due to constantly shelf-checking, auditing, marking as seen and overall customer service skills.Customer Service - interacting with the public is a huge part of my role, as in the Libraries we’re also the face of Wirral Metropolitan Borough Council, we manage the public across all spectrums and answer queries that focus on anything from borrowing books to One Stop Shop questions which can vary from Council tax enquiries to emergency housing or Social Services needs. I also have been trained on the tills including taking card payments on Pay.net, cashing up and answering the phones on a daily basis.

Skills I learned during this role:Writing, as part of my role I wrote poetry and creative writing to specific deadlines, the pieces were focused on the theme of mental health. For each piece, I worked with an illustrator to ensure a collaboration with art and writing that emphasizes said theme.Managing, I was in charge of a team of writers, artists, and designers as well as the social media. To ensure deadlines were met we primarily used Noiton and GoodNotes to organize the staff and ran weekly Scrum meetings to track progress.Editing, I also was part of a duo that edited each piece. Editing would focus not only on grammar and punctuation but theme, tone, and voice. Each piece was unique and we worked on acknowledging that but also ensuring that all pieces could be read without the overall theme of the Zine being compromised.

Skills I developed during this role: Till trained - in a small space to ensure fast checkout speeds while maintaining a welcoming atmosphere we were trained how to be effective and efficient.Time management - as multiple jobs were always required to be completed at the same time I had to manage swapping tasks consistently. This helped me further myself and my ability to prioritise which task had to be focused on.Communication - being part of a small team required me to directly communicate my points and flexibly switch my attention to any task with the highest priority.