Hemant Kumar Verma Email & Phone Number
Who is Hemant Kumar Verma? Overview
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Hemant Kumar Verma is listed as Store Manager at Blinkit, a with 17782 employees, based in West Delhi, Delhi, India. AeroLeads shows a matched LinkedIn profile for Hemant Kumar Verma.
Hemant Kumar Verma previously worked as North Head KAM & Ops at Suntek Axpress and Hub and Sales Manager at Suntek Axpress. Hemant Kumar Verma holds Master Of Business Administration - Mba, Human Resources Management/Personnel Administration, General, A from Chhatrapati Shahu Ji Maharaj University (Csjmu), Kanpur.
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About Hemant Kumar Verma
As a dedicated Hub Manager, I thrive in dynamic environments where precision, teamwork, and customer satisfaction are paramount. With a strong background in team management, stock oversight, and performance monitoring, I excel in driving operational excellence and enhancing customer experiences.My expertise extends to handling customer feedback, addressing escalations, and implementing effective solutions on the ground. I take pride in ensuring a seamless and positive customer journey by actively managing Net Promoter Score (NPS), Customer Experience Net Score (CXNS), and addressing challenges with agility.In my role, I not only oversee the day-to-day operations but also manage a portfolio of partner hubs, fostering collaboration and ensuring alignment with organizational goals. My commitment to excellence extends to optimizing stock management processes, mitigating issues on the ground, and consistently delivering results.Let's connect and explore opportunities to collaborate, innovate, and drive success together.Team Management:LeadershipTeam BuildingCoaching and MentoringConflict ResolutionGoal Setting and AlignmentStock Management:Inventory ControlDemand ForecastingSupply Chain ManagementOrder FulfillmentVendor RelationsPerformance Monitoring:Key Performance Indicators (KPIs)Data AnalysisContinuous ImprovementOperational EfficiencyCustomer Experience:Net Promoter Score (NPS) ManagementCustomer Relationship Management (CRM)Problem ResolutionService ExcellenceCustomer Feedback AnalysisOperational Excellence:Process OptimizationProject ManagementRisk ManagementChange ManagementCommunication:Stakeholder EngagementEffective CommunicationEscalation HandlingCustomer AdvocacyProblem-Solving:Critical ThinkingAnalytical SkillsDecision-MakingRoot Cause Analysis
Hemant Kumar Verma's current company
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Hemant Kumar Verma work experience
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North Head Kam & Ops
-Reporting: Maintaining & publishing routine reporting for the current performance & business with Suntek. Recommendations and action plans based on data. Reporting in the assigned territory. -Enhance Engagement with accounts to improve business and increase retention.-As a site lead, managed a team of 20k+ in last-mile first mile, achieving performance goals across 10+ KPIs and ensuring seamless operations for over 18k SKUs/month.-Supply Chain Process Improvement and cost reduction · 3PL Vendor ManagementMaterial handeling-Manage and handling day to day operations and manage issues by availble round the clockIncluding Short excess damage -Training: Deliver training & coaching of Suntek processes, operating model and SOPs. -Responsible for managing internal stakeholders from the program, supply chain, finance, and compliance teams.Skills: Supply Chain · Logistics Management · Team Leadership · Team Management · Operations Management · Warehouse Operations
Hub And Sales Manager
Collection and Ensuring delivery on time• Automobile parts delivery to Volo Eicher and their plants• Inventory Management with FIFO and monitor day to day operation• Streamline the Schaeffler automobile parts to plant and distribution pointsfor Pithampur Indore Bhopal and collection from Hosur• Fleet management arrange vehicle and planning for distribution bymaterial and vehicle size alignment to improve quality and cost saving• Manage Sale forecast and onboarding new clients
Business Development Manager
Hub Manager
Manage Hub and ensure on time delivery with the team of 50+ members• Flipkart is customer centric company so we close cx escalation on realtime bases visit on ground if required• Manage Inventory for grocery with FIFO and other inventory of LIFOsystem and ensure complete genuine all attempt done on every singleshipment which is Non Large or GTNL.• Led the project of Deep Pain in this ensure Prior delivery to cx and avoidany escalations and achieved 91.72% in this project, also avoid decreaselosses by 97% in BBD mega sale• Manage fleet and ensure zero breach to the metric with collaborate withfleet team and local ground vendors.• Loss and prevention we decrease the losses from 16 lakhs to 3.5 K andachieve 99.78% of loss decrease.• Team Management is the key to success team oriented work environmentto help team to achieve the targets and also a healthy environment togrowth and learning.• Found culprit in the case of theft and conclude the case with evidence andlog the FIR with the help of security and HUB Team• Manage 3PL and achieve the target set by organization and monitor allactivities cash flow and losses• Monitor cash flow of HUB and cash collection prepare daily report anddeposit to the bank In and Out flow of cash• Talent acquisition at Flipkart achieve North Star in BBD preparation.• Losses Control 99% loss reduction on one year and take legal action for the culprate with help of Hub and security Team.• Perform Daily audit toensure 100% accuracy of inventory• Control Cash flow collection and deposit perform daily cash audit• Share EOD report with KPI quality and Finence reports
Store Manager
Engaging with client and suggest them latest fashion and theme, also helpthem for better color choice to take a good decision that how help in Buy• Managing Team of 20 person and help them whenever needed• Maintained a clean and organized workshop environment• Demonstrated strong attention to detail and precision in all aspects of theStore according to the theme Like summer winter or custom• Consistently met project deadlines and exceeded client expectations• Perform Daily audit to avoid losses and improve accuracy align withorganization.• Manage Inventory by LIFO method because of the latest fashion.
Warehouse Supervisor
• Warehouse Management (Press) Nursery - K8• Inventory Management perform weekly audit and prepare daily report forstakeholders.• DN and CN process for parties B2B vertical.• Working with SAP prepare weekly and monthly reports.• Collaborating with other departments such as marketing, productdevelopment and customer service to align sales strategies with overallbusiness objectives.
Lead Web Designer
Graphic Designer
Hemant Kumar Verma education
Master Of Business Administration - Mba, Human Resources Management/Personnel Administration, General, A
Bachelor Of Technology - Btech, Computer Science, A
Bachelor Of Science - Bs, Mathematics, Second
Master Of Business Administration Hr, Human Resources Management And Services
Frequently asked questions about Hemant Kumar Verma
Quick answers generated from the profile data available on this page.
What company does Hemant Kumar Verma work for?
Hemant Kumar Verma works for Blinkit.
What is Hemant Kumar Verma's role at Blinkit?
Hemant Kumar Verma is listed as Store Manager at Blinkit.
Where is Hemant Kumar Verma based?
Hemant Kumar Verma is based in West Delhi, Delhi, India while working with Blinkit.
What companies has Hemant Kumar Verma worked for?
Hemant Kumar Verma has worked for Blinkit, Suntek Axpress, London School Of Digital Business, Flipkart, and Peter England Fashion & Retail Limited (Aditya Birla Group) C/O Manp.
How can I contact Hemant Kumar Verma?
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What schools did Hemant Kumar Verma attend?
Hemant Kumar Verma holds Master Of Business Administration - Mba, Human Resources Management/Personnel Administration, General, A from Chhatrapati Shahu Ji Maharaj University (Csjmu), Kanpur.
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