A customer-focused Sales Professional and Sales Manager with strong accomplishments in B2B and B2C sales, mid to large size organizations. With a focus on quality and customer service, I build long-term customer relationships resulting in increased sales and customer retention.I have extensive account management experience identifying opportunities and developing relationships in manufacturing, professional services, and nonprofit organizations. I am known for solid integrity and consistent follow-through in the sales process.A strategic and engaging team leader, I am committed to sales team development through coaching, mentoring, and accountability. I believe in incentivizing sales performance for those who step up and meet goals and timelines.SELECT ACCOMPLISHMENTS Built a successful promotional products distributorship from the ground up with an extensive customer base across industries. Experience in all phases of business start-up.Sales management experience overseeing direct sales representatives, distributors, and vendors.As a sales rep, generated a 28% revenue increase in the first year over previous territory sales performance. Recipient of numerous awards for sales performance.Active in city leadership. Current City Commissioner for Hudsonville, MI. Member of the leadership team achieving the Community Excellence Award for innovation in revitalizing the city's downtown business district. I am the founder, owner, creative, and business development manager for Big Lake Promotions Greater, a marketer of custom branded apparel and products for marketing promotions, established in 2012, for companies in manufacturing, construction, healthcare, hospitals, schools, and nonprofit organizations.I oversee strategic planning, budgeting, profit-building, sales growth, financial reports, vendor and supplier selection, and growing business through independent and direct sales representatives.Before Big Lake Promotions, I was an Account Manager with Holland Special Delivery, a provider of long-haul, dedicated Truckload, LTL, and expedited transportation solutions for a variety of customers. I generated new business and maintained existing accounts in West Michigan and surpassed annual sales goals six of six years.Prior, I was a Project Management at Forestland Holdings, a private equity fund focused on land acquisition, property development, and sales. I managed strategic acquisitions, resulting in an average return of 30% for five years, and brought on new equity partners, increasing capital growth from $750K to $2M.