As a Parts Specialist my responsibilities are ordering, selling and managing stock control on a wide range of vehicle parts and accessories.Duties include:Advising customers on how to solve a problem with their vehicleWorking along side technicians sourcing required parts for vehicle repairsTaking orders from customers both face to face and over the phoneMaintaining an ordered stock room and finding parts from stockRaising invoices for parts soldLiaison with other members of staffCustomers included members of the public, service departments of dealerships, and garages

-Providing all customers with the highest above and beyond experience.-Demonstrating the vehicles through out and all of their advanced features.-Seeking new prospects to add to the growing business.

As A BMW Genius I am specially trained to demonstrate and help you become familiar with all aspects of your BMW - before, during, and after your purchase. As a product expert, I can assist you in finding the right vehicle to suit your lifestyle and needs, and help you enjoy everything your BMW has to offer.

Starting at John Oxley Motors I was an apprentice mechanic, always striving for bigger and better I quickly worked my way up to be a Parts Adviser and then on to become a Service Adviser. As a Parts Adviser my responsibilities were ordering, selling and managing stock control on a wide range of vehicle parts and accessories.Duties included:Advising customers on how to solve a problem with their vehicleTaking orders from customers both face to face and over the phoneMaintaining an ordered stock room and finding parts from stockRaising invoices for parts soldLiaison with other members of staffCustomers included members of the public, service departments of dealerships, and garages.As a Service Adviser I Dealt directly with customers, scheduling service work to their vehicles and informing them of any additional repairs required. I handled administrative and customer relations aspects of service department operations.Duties included:Interpreting customer concerns and comments and liaising with techniciansLiaison with customers about any additional work requiredGreeting customers and scheduling servicesEstimating time and costs associated with repairsHandling customer complaintsResponding to customer requestsTracking the vehicle through the workshopWhile working With John Oxley Motors I gained 3rd Place in Australian for the Volkswagen Retail Qualification Championship. Brands included: BMW, Volkswagen, Skoda, Nissan, Mitsubishi and Renault.

Displaying and restocking itemsServing customersEnd of day bankingDealing with any queries or complaintsAdvising customers on their purchasesTaking Specific Customer OrdersHelping with promotionsMaking sure sales targets are met

Prepare alcohol or non-alcohol beverages for bar and restaurant patronsInteract with customers, take orders and serve meals and drinksAssess customers’ needs and preferences and make recommendationsMix ingredients to prepare cocktailsCheck customers’ identification and confirm it meets legal drinking ageRestock and replenish bar inventory and supplies