Calibration Quality Manager• Ensure lab maintains compliance with ISO 17025• Identify, develop, and release system and process improvements • Audit compliance with ISO 17025 and Tescom Calibration processes• Maintain uncertainty calculators for physical dimensional lab

Calibration Quality Specialist• Ensure lab maintains compliance with ISO 17025• Identify, develop, and release system and process improvements • Audit compliance with ISO 17025 and Tescom Calibration processes• Maintain uncertainty calculators for physical dimensional lab

Repair Tech• Repair at the component level inoperable, malfunctioning, or beyond manufacturer support electronic and fiber optic equipment using troubleshooting techniques often without manufacturer schematics or support• Identify suitable replacement components using part markings• Develop processes and other documents for repairing equipment Production Support Tech• Assist in the product development, production, repair, and warranty review of manufactured itemsISO 9001 Coordinator• Co-led the development and implementation of ISO 9001• Manage the ISO 9001 processes

Maintenance group lead responsible for: MP2 Database Administrator (a SQL database)• Manage and review calibrations to ensure compliance with requirements and procedures• Manage parts inventory for maintenance department and drive improvements• Generate monthly work assignments for all departments• Assign work orders for maintenance technicians and monthly work loads• Identify and drive improvements to processesProduction Support• Perform optical and scanning electron microscope inspections and submit findings and data for additional analysis before using parts in production• Perform testing required for product certification to international safety standards (CSA, UL)

Cross-functional team member of the R&D and Maintenance departments focused on lab safety, equipment maintenance, and supporting R&D initiatives and projectsR&D• Perform optical and scanning electron microscope inspections and submit findings and data for additional analysis before using parts in production• Perform specialized testing defined by R&D• Support the improvement and release of products and test processes to ProductionMaintenance• Responsible for maintenance and safety of equipment within the lab and production areas• Perform testing required for product certification to international safety standards (CSA, UL)• Perform calibration calibrations and preventative maintenance

Document Service Request process flows, manage Service Desk requests, and complete other small projects assigned in a timely manner.Document Service Request Process Flows• Utilize Visio to document all Service Request process flows across multiple segments of the business • Collaborate with multiple groups to develop and verify accuracy of documentationService Desk• Coordinate and manage Service Desk requests from open to close using Remedy, SharePoint, and InfoPath • Delegate tickets to proper groups• Coordinate effort to complete tickets on time• Verify Service Requests were completed correctly using Active Directory and OutlookInfoPath Forms• Develop and release InfoPath forms to SharePoint for new Service Request types based on existing forms

Assisted test engineers with test development, coordinated lab space and equipment, and completed other assignments in a timely manner with minimal supervisionEngineering Support• Test and debug mechanical and electrical equipment, prototypes, and products from schematics, drawings, and documentation sources• Build or customize mechanical assemblies, test racks, and parts from drawings and other documentation using mill, saws, soldering, punches, and other tools within tolerances• Assist with design, build, debug, and documentation of test solutions using Word, Agile, and Visio• Coordinate and manage change order release process utilizing Agile, SharePoint, and ExcelLab Coordinator• Manage test equipment calibration, repair, purchase, disposal, and availability• Manage and maintain compliance with ESD standards and records of compliance• Maintain or manage the maintenance of tools and machinesEngineering Change Order Coordinator• Coordinate and track approval status of all test engineers and Test Engineering management related to a product utilizing SharePoint and Excel• Provide final Test Engineering approval for Product Engineering Change Orders utilizing Agile• Participate in Product Engineering Change Order review process• Communicate and resolve issues affecting Test Solution release or product release relatedOther Responsibilities• Develop and release InfoPath forms• Design and maintain department website using Dreamweaver• Maintain and manage department SharePoint sites• Build and maintain external relationships• Procure supplies and parts• Build and maintain internal and external relationships

Signal Systems Support Specialist (Communication) responsible for unit level setup, debug, and repair of communication equipment.

Testing, troubleshooting, and repairing prototype modules down to component level using test equipment; training manufacturing technicians and operators how to test and repair modules when test solutions are released to production; creating drawings and schematics using Visio; and working closely with Manufacturing, R&D, and Test Engineering to correct problems and create solutions to improve manufacturing yields and lower test times.