Tobi Kuhlang Email & Phone Number

Mauritius

Floreal, Mauritius

Leading a team of passionate people in Revenue Management, Business Intelligence, E-Distribution, Digital Marketing & Central Reservations

Floreal, Mauritius

in charge of Revenue Management, Pricing, Business Intelligence, E-Distribution and Central Reservations

Floreal, Mauritius

• Tasked by the Board with designing and executing centralised revenue management, distribution and e-commerce strategies to outperform competitors and maximise shareholder returns in the long-term. • Achieved double-digit RevPAR growth ahead of competitors set for last four financial years with growth of direct revenues from 16% to 25% (2013-2017) of total. Drove Total Revenue Management culture with 49% TRevPar growth. • Successfully led an overhaul of the company website and booking engine including flight booking functionality. • Implemented a ‘chat’ facility and targeted e-commerce activities which resulted in significant improvements in web sales.• Drove key connectivity and automation projects to ensure rate parity and facilitate improved real-time revenue management for all properties. • Selected & managed the implementation of a new fully integrated Revenue Management System across the company.• Reviewed pricing strategy to increase simplicity, improved guest spend and overall acceptance in the market.• Effectively led, restructured and retained revenue, business intelligence, distribution, e-commerce & reservation team.• Played a pivotal role in new hotel projects, from pitching to planning, feasibility studies, pre-opening and operation.

Paris Area, France

• Tasked by the board with designing and implementing strategies to promote upfront cash inflows via central pre-payment solutions to fund ongoing global projects.• Leading a core team of 14 multi-disciplined professionals, 100% dedicated to the fulfilment of the strategy.• Achieving a near universal uptake of the optimised payment solution which resulted in a 20% uplift in transaction volumes.• Securing board approval for 700,000 Euros of additional funding to take the department’s annual budget to €1.9million. • Designing a new global connectivity solution to improve performance and revenue management capabilities and reduce online booking error rates from 6% to 1.5%. • Supporting an initiative to improve the commission payment system to partners to raise the business profile and to support additional sales.

Paris Area, France

• Assumed this new position created in the corporate structure at Accor SA. • Successfully defined role of revenue systems development in the organisation and facilitated a culture shift. • Requested and received budget of €1.9M in first year and 2010, which increased by 33% in 2011, even with budgetary cutbacks in other business areas. • Established this new role as centrally important in developing productivity and profitability of business in coming years. • Successfully instituted wider integration and automation of revenue management applications (RMS). • Maintained contacts with several key international suppliers to facilitate future initiatives.

Paris Area, France

• Responsible for all aspects of Revenue Management and Distribution of Asia Pacific (AP) in the head office. • Actively shared best practice: AP Revenue Management and Distribution initiatives globalised. • Developed and piloted new Revenue Management training programme, and implemented it in 250 hotels in 2008. • Successfully managed communications between the head office and nine regional offices. • Instigated a global loyalty programme in AP and held advisory role globally. • Utilised extensive regional and local knowledge to tailor the company's revenue management strategy to the region.

Windsor, Uk

• Developed the provision of business planning software solutions (IBP) to improve revenue generation. • Instigated development of a forecasting platform to increase accuracy and IHG's ability to better manage costs. • Proposed new charging model with 62% revenue growth for department - implemented from 2008.

Windsor, Uk

• Initiated and recommended actions to consistently drive the area’s RGI with strong year-on-year growth. Successfully researched and implemented new regional pricing structure. • Helped improve performance and value to hotels of Cluster Conference Sales Office.

London, United Kingdom

Mantel, Germany

Master Of Business Administration (Mba), Business Administration And Management (General), Marketing, Finance, Project Management

Focus: Project Management, Finance, Marketing

Bachelor Of Arts (Ba), Hotel & Restaurant Administration

Activities and Societies: Teaching Assistant for IT class; Library Assistant; Actor in Student Theatre Company