Bill Brown Email & Phone Number

Houston, TX, US

Victoria, British Columbia, Canada

Accountable for manufacturing operations including engineering/design, Engineered Wood Products, Custom Sheet Metal, Residential/Commercial/Overhead Doors

Calgary, Canada Area

• Operations Management, Project Management and Business Coaching.
• Built a scalable operation that grew by >10 times in less than 5 years coupled with a >10x increase in revenue and increased margins.
• Provided oversight for all company projects throughout North America.
• Accountable for the training and mentoring of all Project Managers and Consultants
• Primary point of contact and coaching for client executives on project related matters.
• Increasing client profitability by implementing performance improvement programs.

• Accountable for Manufacturing, Maintenance, Service, Quality and Shipping
• Established Measures of Performance, their implementation and subsequent monitoring and review
• Requisite and successful interaction with departments located upstream and downstream from the operations group of departments
• Develop, establish, and direct execution of operating policies to support overall company policies and objectives
• Manage employees and hands-on operation of the company’s manufacturing function,
• Ensure that, as the company grows, manufacturing capabilities meet or exceed all industry and customer requirements for cost, quality and responsiveness.

Calgary, Alberta, Canada

• Instill a customer-focused, performance-oriented culture in field and customer support operations
• Develop and manage an organization that is proficient in delivering and supporting multiple services.
• Contribute to the successful rollout of new products and services by building the technical and organizational capabilities required to achieve “mission critical" service levels.
• Plan and execute the redesign or reconfiguration of operations at multiple branches to optimize service delivery and cost-effectiveness.
• Oversee the participation of managers, supervisors and front-line employees in training programs to maintain and upgrade their skills.
• Establish practices and policies which align with corporate strategies established as a member of the executive team.

Calgary, Alberta, Canada

• Implement and maintain the quality management system
• Lead the continuous improvement process through the company using Lean Manufacturing and Theory of Constraints
• Ensure all quality related data is evaluated and forwarded to executive management
• Guide and lead groups in problem solving processes
• Complete external audits and work with suppliers to ensure they have affective quality systems in place
• Meet and work with customers to ensure all field issues are brought back to the production environment

• Training – Development of a comprehensive company training program for quality, production, engineering and safety
• Quality – Responsible for the transition to ISO/TS 16949:2002 and for implementation of ISO 14001.
• Auditing and development of Quality Systems. Auditing of suppliers for acceptance as tier 2 automotive supplier and provision of continuous improvement consulting.
• APQP – Responsible for project management (Advanced Product Quality Planning), FMEA, PPAP, MSA, SPC.
• Software Implementation – Advisor for the implementation of Vantage and for all training arising from the implementation.
• Customer Support – Ensure that procedures exist which ensure that both internal and external customer needs are met.

• Assisted in identifying LCMM requirements and the technical specialist job scope.
• Life Cycle Material Management - “cradle to grave” management of aircraft power plants, propellers and related systems. Associated tasks include management of configuration, change, technical standards and procedures.
• Quality – Development and ownership of all power plant related quality documentation.
• OEM Communication – Communication (written and verbal) with multiple OEM’s and suppliers on technical, engineering and procurement related matters. Responsible for the development of cooperative relationships with.
• Contract Administration – Business and technical administration of a long term engine maintenance contract with an emphasis placed on a close, interactive relationship with the engine OEM.
• Subject Matter Expert – Key source of information and assistance for internal and external customers on aircraft technical and engineering issues.

• Identified training for Aircraft Maintenance Organization employees based on technical, airworthiness, company policies, safety, labor code and organizational requirements.
• Developed syllabus and courseware for aviation technical, maintenance management, safety, regulatory, and company indoctrination training/courses.
• Responsible for both theoretical, practical training and on the job training of employees on a wide variety of subjects.
• Assisted in the development of training and qualification procedures and documentation based on airworthiness regulations.
• Employed by both management and technical personnel as the subject matter expert for aircraft and aircraft engine technical matters.
• Identified and developed company procedures, - developed and delivered training for implementation and use of a comprehensive, and complex Electronic Fleet Management System. Carried out troubleshooting of software and.

• Technical – Inspect, Troubleshoot, repair and service fixed wing aircraft (1st, 2nd, & 3rd Line)
• Technical – Inspect, Troubleshoot, repair and service rotary wing aircraft (1st, 2nd, & 3rd Line)
• Technical – Inspect, troubleshoot, repair and service maintenance support equipment.
• Technical – full qualifications in all airframe, electrical, safety systems and power plant systems.
• Technical – Consistently ranked on yearly evaluations as one of the top aviation technicians in the Canadian Forces
• Technical – First Aviation Technician to obtain avionics systems qualifications.

- Commanded Infantry Reconnaissance Section and Infantry rifle section- Accelerated promotion to Master Corporal in <3 years - 6A Qualification (Sgt)- Competed Internationally in Biathlon (at both civil and military competitions) and served as 2nd in command of the Biathlon Team.- Expert Marksman

Applications Of Performance Management Technology, Performance Management

- The Science of Behavior: An in-depth look at the science of behavior and why people do what they do. - Using the power of consequences.

Additional Graduate Courses, Business Administration, Management And Operations, Gpa 3.77 Average

MBA Phase 2 courses taken as a stand-alone credentials in order to develop advanced knowledge and skills in the key areas of Information.

Post Baccalaureate/Graduate In Management, Business, Gpa 3.73

The Post Baccalaureate Diploma in Management (PBDM) is awarded after successful completion of the Executive MBA program’s Phase One.

Certificate, Project Management, Gpa 3.9

Mount Royal University is a Global Registered Education Provider of the Project Management Institute (PMI)®. This program provides.

Certifications, Quality Management Systems, Passes And Certifications

Multiple certified QMS training courses providing me (as a quality professional) with the knowledge required to implement and assess the.

Courses, Hr And Safety

• PEC Safeland USA • H2S Alive • Defensive Driving Course • First Aid Basic • First Aid Fire Fighter Training • GAT Course.

Technical, Aviation

• Raytheon T6A Texan II Type Course • MXI Maintenix, Electronic Fleet Management System Course • PWC PT6A-68 Heavy Maintenance Course •.

Technical, Various Dept. National Defence Courses