Directed and conducted the entire recruitment process, including assisting with onboarding new employees. Collaborated with team leads to establish and implement procedures for policies related to attendance, performance issues, and time-off requests. Managed disciplinary actions, including issuing write-ups, conducting internal discrimination investigations, and overseeing terminations. Communicated new policies from upper management to employees and developed a new employee performance review system. Developed a regional management plan to address the company’s growth challenges and established new procedures based on company needs. Assisted with and approved office orders for all regional offices. Audited financial records related to payroll and company purchases.This position also evolved to being a Northeast Regional Manager for our employees in this specific zone where I handled attendance reports, company updates, regional office support and various other duties.

HR DUTIES: Assist with the recruitment process and assist with onboarding new employees. Assist with attendance and performance issues. Assist with disciplinary actions such as write ups and termination. Assist with employees urgencies and issues while directing their inquiries to the appropriate supervisor if unable to directly aid. MAIL CLERK DUTIES: Assist with mail duties for the office such as scanning, repackaging, shipping and keeping accurate inventory of mail. Assist with fingerprint requests for the east half of the US and assist with walk in requests accurately and in a timely manner.

Assist with Marketing & Advertising for workshops and events, such as: aiding in creating workshops, customizing flyers and social media posts for events, organizing and advertising charity events with KW Newark and other businesses, redesigning the onboarding packet for new agents and creating promotional material to attract agents to join KW and things of similar nature.Assist with day to day Administrative Duties such as: checking active Bright MLS listings for brokerage, customize social media and email newsletters for important agent milestones, assist with accounting process for agents, bookkeeping & filing, answering emails/phones, assisting client walk-ins and things of similar nature.

MARKETING: Build the brand for the company, create and maintain the brand identity, create and assist with marketing and advertising for new clients, assist with various marketing tactics such as blogs and email campaigns to continue the engagement with current and new clients.HUMAN RESOURCES: Assist with reviewing applications for various job openings, schedule interviews, assist with training the new hires for the company.CUSTOMER SERVICE: Assist with communications between AMCs and appraisers via email and phone, schedule appointments with appointed contacts, create routes for appraisers to take.DATA ENTRY: Assist with collecting data from public records and county records to aid in reports.Formerly Flagship Appraisals & Robert Shiflet Appraisals

Assist participants with their needs regarding their 401k accounts, including but not limited to account loans and withdrawals, account information and aiding them in connecting with the right people in regard to their individual retirement needs.

Work with the sales team to design ads for businesses across the east coast. TBG/Truck Buyer’s Guide publishes four magazines monthly for various zones along the east coast. Responsibilities include editing or creating new ads for the magazines, data entry and secretarial responsibilities as needed. Expertise in Adobe Creative Suite and Microsoft Office.

Responsibilities included assisting customers with copying and printing needs of posters, banners, business cards, postcards, stamps, binding, engineering prints, lamination, and basic printing.

Internship while at Camden County College included work with local school’s theatre group assisting in design of promotional materials such as their playbill and their posters.