Tobin Su Email & Phone Number

Silver Spring, Maryland

Silver Spring, MD

• Compile and generate spreadsheets capturing either financial or data related to active contracts for various clients
• Imported and exported data queries and data sets, created using advanced filters and database functions
• Managed spreadsheets, maintaining data integrity and sent in worksheets on a weekly basis

Arlington, VA

• Manage various data sets; working closely with the HR team on their retirement census
• Process financial information for around 400 employees ensuring data integrity
• Audit WETA’s financial information including payroll, standard and overtime hours worked, length of service, and personal identifiable information

Chevy Chase, MD

• Monitored market conditions and competitor activity and adjusted approach to address latest market developments
• Created and implemented new poaching and sales strategies during meetings to help team members increase productivity and hit sales metrics
• Build long term relationships with clients by consulting on ways to maximize ROI through continual analysis of performance
• Work closely with Customer Success Managers to strategically manage account relationships to maximize sales potential

Bethesda, MD

• Devised and executed strategic recruitment plans to increase our network of quality medical contractors that align with our company’s goals
• Led an evaluation initiative to ensure a network of quality phlebotomist
• Sourced resumes to select the best qualified candidates for interviews; assessing qualifications, personal character, and work ethic
• Ran and analyzed budget reports to guarantee client and employee satisfaction
• Followed up with Program Managers to evaluate employee performance and client satisfaction

Hanover, MD

• Worked on a team of six to provide customer service support to the North American and Global field offices
• Maintained the Mid-Atlantic and Southeast regions, auditing approximately 30,000 consultant payrolls for 26 field offices
• Collaborated directly with the payroll team to ensure correct and timely payroll process
• Utilized various PeopleSoft applications to run reports and queries for our business, finance, and credit analysis teams
• Teamed up with 68 customer service associates from Mid Atlantic and Southeast to ensure contractor satisfaction

Silver Spring, MD

• Reported directly to account executives and billers to ensure proper client billing
• Assisted in organizing annual catalog show where vendors set up kiosk to display marketing tools to potential clients
• Connected potential prospects with the correct representative

Bachelor'S Degree, Economics

Activities and Societies: Terps Boxing Team

Associate'S Degree, Business Management