Aviation and flight operations software start-up built on AWS.June 2017 - May 2018: COOJuly 2016 - May 2017: VP, Customer Success & ServicesOct. 2015 - July 2016: Senior Director, Program Management

Covered HCLS customer portfolio in the Bay Area.

Program Lead: delivered quote to cash transformation project for leading networking equipment manufacturer. Large systems integration and customer order experience improvement program (100,000 workdays) with a workforce of over 300 people. Responsibilities: drive resource and work planning across initiative, consolidate planning and reporting processes across project teams including status and metrics. Technical Lead: Technical Lead for global Oracle HRMS implementation. Estimated work effort, conducted technical resource planning, determined technical requirements and designed technical architecture within overall enterprise landscape. Used SCRUM concepts to accelerate development velocity. Led data conversion planning and execution. In addition, set up processes and standards for tracking and managing large onshore/offshore development team.Military Aviation Project Manager: Built budget formulation tool for US Air Force aircraft inventory using Oracle Applications General Ledger and Projects with OA Framework extensions. Manage team of technical and functional resources to meet complex business requirements. Created hybrid waterfall-agile model to estimate, plan and execute program. System Performance Testing Lead: Managed and executed system performance testing for Oracle Financials System. Documented performance requirements, generated testing schedule within overall technical program and managed resources to deliver concerted testing effort and final report diagnosing system readiness for go-live with regard to performance levels. Made key recommendations for applications and database performance tuning.

Team lead: Implemented a global Oracle Financials system. Developed system health check methodology and templates so that junior DBAs could troubleshoot and diagnose performance problems. Instituted best practices for operating a high-performance global Oracle Financials system. Tuned database and long running concurrent jobs.

Technical Architect for an Oracle Applications Service Provider. Managed Oracle business applications for multiple clients and data center workflow for leading Oracle Applications Service provider. Balanced internal resources and consulting to effectively deliver high service levels with hosted customers. Managed the migration process of new customers into remote data center environment.

Oracle technical architect and data migration lead for global media and information services company. Defined application and technical architecture, led data conversion effort including client master data cleansing. Set technical direction, implemented best practices for database administration and development. Managed global team of developers and analysts. Balanced resources to effectively meet business requirements.

Programmer Analyst for pharmaceutical services company. Participated in all phases of software system design lifecycle for custom Oracle system. Gathered business requirements, generated design documents, developed and tested application code. Developed and executed standard regression and quality assurance testing for Oracle database applications.