- Provided personalized tutoring tailored to diverse student needs.- Wrote weekly reviews summarizing student sessions and progress.- Communicated regularly with students and parents to discuss progress and address concerns.

- Handled orders and online transactions with Microsoft Dynamics, and managed returns and exchanges to ensure high customer retention rates.- Followed up with suppliers to validate warranties, ensuring essential processes were fully executed and documented- Responded promptly to customer inquiries in person, by phone, and via email, demonstrating excellent communication and problem-solving skills.

- Assembled bikes according to manufacturer specifications and quality standards, ensuring optimal performance- Conducted inspections to ensure bikes met safety regulations and customer expectations- Collaborated with senior bike builders to troubleshoot and resolve assembly issues, enhancing team efficiency and product quality