Toby Brown Email & Phone Number

London, GB

London, England, United Kingdom

Key Responsibilities;
- Responsible for overseeing the general daily operations of the Hotel; monitoring and acting on guest feedback and being proactive in planning ahead, while also ensuring maximum profitability balanced with controlling costs and quality standards.
- Representing the Hotel as the Manager and to ensure the safe running of the.

West Sussex, England, United Kingdom

Marylebone, Greater London, United Kingdom

The Marylebone Hotel | The Doyle Collection

Key Responsibilities;
- Personally providing 5* service and ensuring Doormen, Luggage Porters and Reception Teams are doing the same.
- Detailed planning and pre-arrival preparation for VIPs
- Anticipating guests needs and being able to provide solutions to any unforeseen issues
- Ensuring.

Brighton, United Kingdom

The Old Ship Hotel | Cairn Collection

Key Responsibilities;
- Operational day-to-day running of The Wardroom Restaurant
- Administrative input alongside the Operations Manager, Food & Beverage Manager and Head Chef
- Attendance at HOD and Senior Management Team meetings with a direct input into general and seasonal changes as well as.

Edenbridge, Kent, United Kingdom

Key Responsibilities;
- Relaunching venue after converting from primarily conferencing to full hotel service
- Changing of liquor supplier combined with an overhaul of cellar management
- Duty Manager shifts

70 Bedrooms | 1 Suite

Stables Restaurant, Bar & Terrace

Private Dining Rooms, Conference Events & Weddings
- Anne.

Guildford, United Kingdom

The Manor House closed abruptly in February 2017 following the decline in health of the owner.

Key Responsibilities;
- Day-to-day operational running of the Food and Beverage Department.
- Preparation and execution of all functions from private dinners and corporate lunches to large afternoon tea groups and wedding parties
- Communication.

Steyning

Key Responsibilities;
- Trainee Manager programme working in and learning all Departments and aspects of a hotel operation.
- Ensuring guest satisfaction and dealing with any issues or requests; from touring guests viewing for future events to dealing with any guest complaints in a professional manner and with empathy.
- Assisting fellow Managers.

Bartender while at University

2x Cocktail Bars 200-250pax
Restaurant 50pax

Key Responsibilities;
Serving the Lounge, Library and Champagne Bar, also two forty seat capacity outdoor terraces
- My main responsibility was to offer drinks and food, taking orders to the bar and returning with the correct order, to the correct mystery guest standards
- Understanding of daily specials, and up selling
- Proactive approach.

Gcse, 10 A* - C

Activities and Societies: Activities; Rugby Team, Cricket Team, Track & Field Sports Rep Years 7-11

Btec, Environmental Science, Distinction*, Distinction*, Distinction

Activities and Societies: Rugby Team Student Rep Year 12-13 Student Executive Year 13