Toby Eckrote Email & Phone Number

Philadelphia, Pennsylvania, United States

Philadelphia, Pennsylvania, United States

Greater Philadelphia

-Direct multifarious specialty group comprised of 16 providers, 50 employees, 3 locations and over 50,000 patients visits per year, including medical appointments, consultations, surgical procedures, cosmetic services, photo/light therapies, biologic treatments and clinical research -Surpass organizational KPI goals for NPS, provider utilization, no-show.

Chester County, Pennsylvania, United States

Philadelphia, PA

-Operated a shared-service model clinic consisting of 8 departments, 100+ providers, and over 50,000 outpatient visits each fiscal year-Developed operational dashboard to track patient satisfaction and patient safety data with visit volume statistics for distribution to executive steakholders -Collaborated with leadership from Neurosurgery, Neurology.

Phoenixville, PA

-Successfully managed operations for a family practice consisting of 6 providers, 20 staff members, and approximately 10,000 patients-Implemented standardized processes to ensure consistent delivery of the highest quality care, validated by NCQA PCMH Level 3 certification-Organized and presented data dashboards to providers/staff to communicate updates.

-Responsible for overall management of specialty group consisting of eight locations and ten physicians-Monitor accounts receivable on a daily basis, and tracked patient and insurance payments-Create continuity and high standard of care through implementation of new procedures-Execute cost-effective marketing strategies and negotiate discounted prices with.

-Exercised sound judgment and discretion to extend conditional offers of employment-Ensured employee information was obtained in accordance with federal and state requirements-Maintained 300+ personnel files in conjunction with appropriate certification requirements-Effectively managed incoming prospect inquiries to schedule and conduct.

-Efficiently coordinated clients’ services and managed a growing caseload of 110+ clients-Managed fiscal responsibilities while consistently maintaining a 98% reliability rating-Provided administrative supervision and support to employees in partnership with clinicians-Developed long term, trusting relationships with referral sources and community.

Master Of Science (M.S.), Health/Health Care Administration/Management

Bachelor Of Science (B.S.), Exercise Physiology