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Experience in organisations from ‘Start Up’ to ‘Global’ environments, most recently ‘People Operations’ in PEO/EOR with a background of 360 Operations in the Talent Acquisition / Staffing industry with over 20 years’ experience in total. Championing cultural alignment whilst also improving and developing the most suitable technologies to suit the organisations business practices.
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Head Of OperationsBradford Jacobs May 2020 - Oct 2023Malta / UkManaging back office – People Operation (Values & Culture), Talent Management (internal recruitment), IT, Contractor Care-Introduced new strategy for rapid headcount growth, and oversaw doubling of internal headcount from 17 to 38 over 18 months without utilising external agencies-Built out the entire internal recruitment department including processes, onboarding, vision and cultural alignment, implementation of singular multi-regional HR & ATS system-Identified and implemented employee satisfaction platform-Department budget responsibility-20% cost saving by identification and implementation of replacement VOIP system-50% cost reduction in internal IT overheads by review, consolidation and replacement of existing infrastructure.-Development of Salesforce platform to improve utilisation, reporting and business strategy-Member of Senior Management team -
Head Of OperationsGazelle Global Oct 2018 - Mar 2019LondonManaging back office - Talent Management (internal recruitment), Contracts and Compliance, Contractor Care - and advising Accounts.-11 reports (inc 4 direct reports)-Advising and knowledge sharing to improve communication and therefore efficiency between back office departments.-Client issues dropped an estimated circa 80% and front office by 75%-Reduced legal and compliance risks-Improved accuracy of reporting to provide ‘realistic’ data for the board -
Process & Operations ConsultantGazelle Global Oct 2017 - Oct 2018London-Advising and knowledge sharing to improve communication and therefore efficiency across the business, back and front office-Consulting on full spectrum of processes within the business from holiday to deal reporting etc-Business has grown its headcount from circa 200 to 350 contract runners, augmented by ‘new’ Permanent division and its internal headcount from 60 to 85 employees.-Central to identification of new HR and Talent Management systems.-Made recommendations on upgrade of accounts, CRM and training platforms-Hands on frontline IT, hiring and CRM-Hired Global Talent Manager
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Operations Manager & Executive AssistantHnwi - Personal (Contract) Nov 2016 - Mar 2017LondonSupport to the Founder, board member and former CEO of a specialist niche staffing company focused in the ERP space. Founder member of a UK based Salesforce consultancy (a market leader in the sector) and founder of a market leading Salesforce consultancy in Asia.
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Executive Assistant To The ChairmanThe East India Company Jan 2016 - Jun 2016London, United KingdomSupport to the Chairman of relaunched version of the original and far reaching giant, including-Shadowing the CEO with the objective of building up a full understanding of his business practices and thought process.-Re-organisation and streamlining of an existing phone system to increase efficiency-Re-organisation of fragmented company reports and documentation -
Operations ManagerGreatrok Group Oct 2008 - Dec 2014London, United KingdomOperational management of a number of wide ranging projects for a HNWI, the role included: -Commercial lease negotiation-Modelling my own budgets and cashflows -Incorporation of foreign and local entities-Work permit / residency applications
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Operations Manager & Executive Assistant To Ceo/Founder James MchughK2 Partnering Solutions Oct 2008 - Jun 2011London, United Kingdom -
Executive Assistant To Co-Founder Hanif KaraAkt Ii Jun 2007 - Sep 2008 -
Executive Assistant To Ceo/Founder James MchughK2 Partnering Solutions Apr 2001 - Nov 2004
Toby Harling Skills
Frequently Asked Questions about Toby Harling
What is Toby Harling's role at the current company?
Toby Harling's current role is Head Of Operations at Bradford Jacobs.
What is Toby Harling's email address?
Toby Harling's email address is th****@****ing.com
What skills is Toby Harling known for?
Toby Harling has skills like Budgets, Contract Negotiation, Human Resources, Interviews, Leadership, Management, Negotiation, Office Administration, Project Management, Recruiting, Time Management, Crm.
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