Toby Rulo Email & Phone Number

Oak Brook, Il, Us

• Design, develop, and implement tools necessary to manage assigned contracts. • Help build Telligen staff skill sets around EHR functionality in order to better support our providers.• Help build Telligen staff skill sets around practice facilitation in order to better support our providers.• Manage and submit contract deliverables.• Assist providers with optimizing the use of their Health Information Technology (HIT) systems.• Provide informatics support for teams collecting and analyzing electronic clinical quality measure data.

United States

• Act as liaison between healthcare providers and EHR vendors to maximize benefits of the provider/EHR vendor relationship• Assist providers with optimizing the use of their electronic health record system• Design and/or develop reports that pull discrete data for the current CMS contract from provider EHR systems• Establish relationships with EHR vendors to gain more insight on their products in order to better support our providers• Write and design data entry and reporting user manuals for multiple EHR applications (e.g., NextGen, eClinicalWorks, Practice Partner) specific to CMS project requirements• Help build IFMC-IL staff skill sets around EHR functionality in order to better support our providers• Design, develop, and implement tools necessary to manage the CMS contract project• Manage and submit CMS contract deliverables• Assigned to the role of CMS QualityNet Information Systems Security Officer

Oak Brook, Il

• Provided onsite, hands-on EMR project management consulting services to a broad range of health care entities across the state of Illinois• Demonstrated expert knowledge regarding the CMS’ Quality Improvement Organization (QIO) programs and initiatives (e.g., DOQ-IT, PQRS)• Managed and submitted CMS contract deliverables• Presented to numerous health care organizations on various HIT topics via webinars• Evaluated EMR vendor contracts for various health care organizations• Authored sections of federal contract response in reply to the CMS’ 9th Scope of Work Request for Proposal• Actively participated in national data extraction and reporting sub-workgroup• Redesigned and developed internal customer relationship management database in Access to manage DOQ-IT project• Provided technical assistance for fellow team members and external customers• Designed and developed assessment tools to measure customer needs (e.g., practice workflow, personal skills assessment)

Addison, Il

• Provided application training to end-users to classes of up to 30 attendees nationwide onsite and remotely• Supplied upper-level telephone, fax, e-mail, and online technical support to a customer base of 3,000+ CFAWin application end-users, IT personnel and management• Installed, configured, and troubleshot application and client/server Pervasive database engine installations nationwide onsite and remotely• Designed and developed custom reports for internal CRM database utilizing Crystal Reports• Validated code enhancements and custom reports prior to distribution for CFAWin application, which included system flow and troubleshooting bugs• Provided management consulting services nationwide onsite and remotely• Wrote and designed CFAWin Installation Guide for external customer distribution• Authored articles for Tips & Tidbits customer newsletter