- Flexible approach to woking hours, often coming in early or staying late to facilitate a launch of a new system or a new dealership creation.- Dealing with High volumes of emails from retailers on site and user creation/deletion.- Working closely with HR issuing of access for Volkswagen internal staff and third parties, nationally. - -Providing users with access to systems of which there are up to 300, ensuring that all requests are compliant with the stringent audit requirement and… Show more - Flexible approach to woking hours, often coming in early or staying late to facilitate a launch of a new system or a new dealership creation.- Dealing with High volumes of emails from retailers on site and user creation/deletion.- Working closely with HR issuing of access for Volkswagen internal staff and third parties, nationally. - -Providing users with access to systems of which there are up to 300, ensuring that all requests are compliant with the stringent audit requirement and access levels are correct for their role.monthly reporting on all user activity, SLA's starters and leavers and team performance.- Responsible for deletion of all user accounts, inactive for 60 days or more as per the requirements from VWG AG (Germany Head office).- Working closely with project managers on testing, roll out and migration of new applications.- Management and tracking of queries within SC2 and SNOW (ticketing management system). Show less

- Junior Developer. Helped create small projects as set by the director of the company.- Creating websites and mini applications.

- Responsible for the day to day running of the laboratory.- Managing prescriptions, making lenses and frames and dealing with external suppliers.- Working with precision tools and meeting strict deadlines.

- Assisting customers, analysing their requirements and recommending the appropriate product.- Completion of sales process, including the relevant paperwork, warranties and service plans.- Specialisation in computer systems and software, but I also acquired experience with a wide range of product types. Face-to-face Handling of customer technical queries and complaints.

Coaching of gifted and talented children from local schools. I worked as a coach, teaching groups of children many skills and activities built around football.