Responsible for developing and executing the plans and initiatives to drive a next-level Member & Employee Experience while optimizing and eliminating friction across all delivery channels. Scope of responsibility also includes direct oversight and leadership for the following enterprise-wide programs: Cards, Consumer Lending and Deposits.

Responsible for driving performance towards creating a High Performing Organization, with oversight of training and development as well as the management of the following programs: Consumer Lending, Deposits and Business Banking.

Experienced Banking Executive responsible for formulating and administering organizational strategies in the areas of lending and product management.

Responsible for direct oversight and management of the following: Mortgage, Home Equity and Consumer Lending; Consumer Product Development; Consumer Deposit Development; Lending Operations; Secondary Marketing and Business Analytics.

Provided executive leadership for $320 million financial services operation with twelve offices and gross field volumes of over $84 million annually.Led operations and strategic direction with full responsibility for bottom-line growth factors, including long-range planning, product management, and employee career development; provided cross-functional management; direct seven Consumer Branch Managers, four Assistant Branch Managers, and general oversight of 57 employees. Performed portfolio construction to properly diversify and protect client wealth. Developed budgets and forecast growth trends in various market segments.