Strategically-focused IT Management professional with over 25 years of experience leading in-house, offshore, and third-party provider resources engaged in development and enhancement of mission critical technologies. Demonstrated expertise steering needs assessment, requirements development, and the end-to-end project lifecycle across cross-functional, distributed teams. Expertise developing resource and cost assessments; extensive background developing and responding to RFPs, RFQ, and SOWs. Core strengths developing service management governance frameworks, and implementing/refining PMO practice management structures. Exceptional strengths managing vendor relations and SLAs resulting in superior service delivery.