Toby Warn Email & Phone Number

Southampton, England, United Kingdom

As a Junior Operations Analyst, I provide first-line support for Kingfisher and its associated companies’ IT infrastructure, leveraging tools such as Dynatrace & Datadog. My role involves monitoring and prioritising alerts to ensure system stability and minimise disruptions. I generate batch reports for various business units and collaborate closely with internal teams and third-party providers to optimise operational processes. Additionally, I contribute feedback to enhance workflows and improve procedural efficiencies across the organization.

Salisbury, England, United Kingdom

As a dedicated Customer Service Assistant at B&Q, I am entrusted with the responsibility of managing the paint desk, ensuring a high standard of customer interaction while providing expert advice on products. My role requires meticulous data entry to manage stock levels effectively, contributing to the store's operational efficiency. My problem-solving skills are regularly put to the test in dynamic retail environments, enabling me to address customer inquiries swiftly and provide solutions tailored to their needs. My ability to communicate clearly and work collaboratively with colleagues ensures a seamless customer experience and a well-maintained shop floor, reflecting the company's commitment to excellence in customer service.

In my role as a Store Assistant at Tesco, I excelled in providing exceptional customer service, demonstrating my ability to engage with customers and meet their shopping needs with empathy and efficiency. My problem-solving capabilities were key to navigating the challenges of a bustling retail setting, ensuring customer satisfaction. Working closely with my team, I contributed to a supportive work environment where collective effort translated into positive shopping experiences for our patrons.

Amesbury, England, United Kingdom

As a Shift Manager at J D Wetherspoon, I was responsible for overseeing daily operations, demonstrating my capacity for leadership and effective management. My tenure here honed my skills in stock management and cash handling, crucial for the successful operation of the establishment. My proactive approach to problem-solving and my ability to communicate with both customers and staff alike ensured efficient shift operations. My commitment to teamwork was evident as I led and motivated staff, fostering a collaborative environment that was reflected in the high-quality service provided to our customers.

Amesbury, England, United Kingdom

My role as a Forklift Operator at Global Art Supplies Ltd required precision and keen attention to detail as I managed the unloading and loading of deliveries, ensuring that stock levels were meticulously maintained to the company's high standards. My ability to operate machinery safely and efficiently contributed to the smooth operation of the warehouse, reflecting my commitment to operational excellence and adherence to safety protocols.Through these roles, I've developed a robust skill set including data entry, problem-solving, clear communication, teamwork, management, and customer service, all of which I continue to apply and expand upon in my professional journey.