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Humanizing technology. A passionate, design leader with 25 years of experience partnering with brands including Cash App, Amazon, Nike, Levis, MTV, and Microsoft. Combining a creative soul with a strong strategic and innovation brain, I have a proven track record for building and leading high performing collaborative teams, and delivering award-winning impactful work. A firm believer in using rapid prototyping techniques and deep field-led research to aid fast decision making. Core Competencies: Leadership, Customer Obsessed Vision & Strategy Development, Transformation, Service Design, Design for AI, Loyalty Strategy, Retail Design & Strategy, Concept Development, Creative Direction, Talent Development. I am a regular speaker at cultural and industry events including Shoptalk, Cannes, NRF, SXSW, TEDX, Playful, and Interesting London.
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Design DirectorShopifyPortland, Or, Us -
Head Of Design, CommerceCash App Jun 2023 - PresentNew York, Ny, UsDesign Lead for Commerce at Cash including Cash App, Afterpay and Cash for Business.Brand Creative team lead for Afterpay & Commerce. -
Strategic AdvisorHoyt Arboretum Friends Mar 2024 - PresentPortland, Or, UsSupporting the Hoyt Arboretum in its capital campaign, brand and comms work. -
Swiss Army KnifeA Strangely Isolated Place Jan 2015 - PresentVarious fractional roles including head of operations, logistics, catering, security chief, Human Resources, Audio Visual support, Licensing, sales, POS consultancy and creative internship. -
Design Principal, Amazon AlexaAmazon Jul 2022 - Jun 2023Seattle, Wa, UsDesign Lead Alexa LLM - Developing a vision for Alexa’s next step into the future. Focus on Generative AI, LLM's, and learning platform. -
Head Of Design, Amazon AlexaAmazon May 2021 - Jun 2022Seattle, Wa, UsResponsible for the end to end experience for Alexa, creating uniquely personal experiences for customers. - Design Lead. CX, Content Design and Customer Insights, creating multi-modal conversational Alexa experiences.- Principle for HeyDisney! Working with Disney to create a new voice assistant and a range of experiences for resort visitors and at home fans. -
Senior Director, Consumer ExperienceNike Jun 2019 - May 2021Beaverton, Or, UsResponsible for leading the design of digital and physical services, experiences, and store concepts that create distinction for the brand and solve frictions for our customers.I led a large team, collaborating with a ‘orchestra’ of some of the most talented individuals and specialists I have ever had the pleasure of supporting, across Nike Direct and Geo partners. - Nike App at Retail- House of Innovation, Flagship retail concept- Nike Rise, Medium format retail concept- Nike Live, Small format retail concept- Nike Unite, Value Shopping concept- Post-Covid Fleet Reopening- Nike for Her (including Bra Fit, and Women’s concept)- Clientelling, expertise, social commerce, 1:1 sessions with experts in store and on-demand online.- Nike By You- Sustainability services & experience (Reuse a Shoe, Repair and Second hand product in stores) -
Strategic AdvisorTrackshift Sep 2013 - Dec 2019Belper, Derbyshire, GbSupporting the development of an InnovateUK funded start up that helps musicians get paid quicker by enabling their record labels and publishers to manage sales and royalties data more efficiently and effectively. -
Executive DirectorAkqa Jun 2018 - Jun 2019San Francisco, Ca, UsConsumer Experience Team leadProjects for Nike include Nike Women’s Strategy, Olympics, Membership, Nike Retail Offense & Concept Design, Nike Connected Product, Investor relations, X-Cat Production Studio, Brand Innovation.- Levis Membership & App Launch- Palms Re-Launch- Amazon Prime TV - Launch- Beats/Apple membership & servicesLeading Global Brand Experience transformation. -
Group Director (Nike)Akqa Sep 2016 - Jun 2018San Francisco, Ca, UsCustomer Experience lead for AKQA Portland Office (Nike, Palms, Trek, NRG)- Nike Women Launches, - Digital Sport Innovation, - Nike Membership, - Nike App, design & pilot, - NXT accelerator, - Valiant Labs- Supporting AKQA North America Offices (Beats, Levis)- Leading Global Brand Experience transformation. -
Product Strategy Director (Portland, Nike)Akqa Aug 2013 - Aug 2016San Francisco, Ca, UsProjects included Product Owner - Nike Training Club, Nike Better World, Nxt Innovation, Nike Membership Strategy, Nike App Design and Development -
Product Strategy Director (London)Akqa May 2011 - Aug 2013San Francisco, Ca, UsFrom the London office I lead AKQA's global Product and Business Innovation Practice. I was responsible for the design and development of innovative customer experiences across a wide variety of channels and devices, leading and consulting on product development and Innovation pipelines across a wide range of client groups, including Nike, EDF, Barclays Bank, Pearson Education, Mini and Toyota. Working with Nike, I lead the product strategy function on a range of new applications, services and product innovations including consumer training and performance applications, Nike ID, digital sport, membership, retail revolution and data science projects.I took the role of Internal Product Owner for larger development programmes including Product Owner (AKQA) for Nike Training Club -
Mentor / AdvisorJaguar Land Rover Jan 2017 - Feb 2018Coventry, West Midlands, GbMentor and Advisor for the first three cohorts of Jaguar / Land Rover incubator. -
Founder And CeoChromaroma Dec 2009 - Dec 2011Chromaroma inc. was an online social gaming startup.Launched in London in November 2010, Chromaroma (game) was a physical gaming platform built on top of RFID transport networks, predominantly Oyster Cards.Chromaroma received 2 rounds of funding, and is now a permanent exhibit in the Museum of Modern Art in New York (MOMA)
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Founder And CeoMudlark Digital \ Pixel-Lab Apr 2004 - Mar 2011Mudlark was as a digital innovation & gaming agency. Mudlark designed and built a number of innovative consumer experiences and games with a commitment to playful design and storytelling. From real-world games to web experiences with theatre, from apps to events. I led the consultancy practice for a range of companies, primarily focused on Digital Transformation, Innovation pipeline development for the video game industry.Consultancy clients included Microsoft, Sony Computer Entertainment Europe, the UK government, Free Radical, Rare, Electronic Arts and a large number of start-ups and SMEs.Mudlark also experimented with designing community games, developing new platforms for publishing advertising, virtual goods experiences, and playful real world events.Best known for developing Such Tweet Sorrow (with the RSC and Channel 4) and Chromaroma.
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DirectorLondon Games Festival Mar 2005 - Dec 2009A founder of the original London Games Festival which ran until 2012 featuring a series of diverse events from the world of interactive entertainment, video games publishers, developers, partners, personalities, trade organisations, media organisations. The LGF provided the industry with the opportunity to showcase creativity and artistry, from script-writers to animators, musicians to programmers.- The Festival also worked to enhance perceptions of interactive entertainment and the industry by engaging with existing institutional advocates (BAFTA, ELSPA, DfES, DCMS, BBFC, DTI, LDA) and illustrating compelling and positive research while promoting future vision and horizons of the games industry.- LGF Fringe, an offshoot of the Festival, focused on diversity, inclusion and independence- The Soho Project, that offered players a chance to take part in a mass ‘reality game’ on the streets of Soho.- Games AV - a live concert, screening and club night features musicians, DJs, VJs, filmmakers, animators and digital artists whose work has been shaped by video games culture.- Sense of Play ran annually as part of the Fringe from 2005–2007. Each event was a one-day symposium which looked at the future of games design in its broadest sense featuring some of the most inspiring voices working in, around and beyond the games industry.- London Games Skills Week offered a week long series of seminars designed to attract new talent into the games industry from a broad spectrum of creative disciplines. - ZeroGamer exhibition which featured "...games that play themselves, video documents of in-game performance, game engine experiments and challenging documentaries on gameplay."
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Creative DirectorTwelve Ten Oct 2003 - Oct 2004Creative Director, New Business, and Strategy for design agency in the UK
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Head Of InteractiveMtv Uk, Northern & Eastern Europe Dec 1998 - Mar 2003London, England, GbAt MTV I was responsible for all interactive content across mobile, broadband and narrowband for all MTV multiple European channels.As part of the first digital team at MTV I was in control of interactive content across all MTV digital products, as well as aiding in the creative development of the TV Channels. This content ranged from mobile applications to BAFTA award winning 360 digital projects and a number of large scale web project launches. -
Head Of Content InnovationNtl Interactive Nov 1996 - Dec 1998I was part of a small team who launched Europe’s first commercial interactive TV service. I managed a team of 30 creatives and technologists as well as working with a range of clients, including Disney, Discovery, Barclays Bank, Press Association, National Geographic, Universal and Electronic Arts.
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Digital Strategy ExecutiveDun & Bradstreet Feb 1992 - Feb 1996Jacksonville, Fl, UsClient service specialist working at board level with a number of major corporations on digital and "big data" projects.
Toby Barnes Skills
Toby Barnes Education Details
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Liverpool John Moores UniversityBusiness Information & Management (Business Administration And Marketing)
Frequently Asked Questions about Toby Barnes
What company does Toby Barnes work for?
Toby Barnes works for Shopify
What is Toby Barnes's role at the current company?
Toby Barnes's current role is Design Director.
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What is Toby Barnes's direct phone number?
Toby Barnes's direct phone number is +4420778*****
What schools did Toby Barnes attend?
Toby Barnes attended Liverpool John Moores University.
What are some of Toby Barnes's interests?
Toby Barnes has interest in Politics, Social Services.
What skills is Toby Barnes known for?
Toby Barnes has skills like Digital Strategy, Digital Media, Creative Direction, Mobile Applications, Social Media, User Experience, Interaction Design, Video Games, User Centered Design, Gaming, Strategy, Content Strategy.
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