Toby Batham Email & Phone Number

Milton Keynes, United Kingdom

Milton Keynes, England, United Kingdom

Northampton, United Kingdom

Market Harborough

Proactively manage and develop existing and prospective Welcomm customers within a geographical area, achieving profitable targeted levels of customer resigns and sale of mobile and fixed line telecoms solutions. Business Account Management includes sales but also includes planning and managing the full relationship between Welcomm and their customers. Primarily desk based, an account manager who works in this role will engage in a variety of tasks including project management, coordination, strategic planning, relationship management, negotiation, leadership and innovative development of opportunities, and keeping record of transaction of sale and purchase goods. The account manager serves to understand the customer’s demands, plan how to meet these demands, and generate sales for the company as a result. Key Responsibilities• Identify and sell suitable mobile / fixed line solutions, products and services in order to achieve monthly sale targets, by clearly understanding your customers businesses.• Identify new sales opportunities within existing accounts to retain business account management by up-selling and cross-selling.• Build quality relationships with customers via telephone account management and face-to-face meetings.• To ensure that all customers with airtime and contractual agreements are resigned prior to their airtime agreement / contract expiry date.• Analyse customer needs in order to identify solutions to a problem. Collate information (airtime bills etc.) to formulate customer solution.

Education record

Activities and Societies: Enterprise Society, 6 A Side Football.

Education record

Activities and Societies: Rugby Team, Enterprise Day Leader, Volunteer For Guide Around College.