Toby Cowell, Mba, Sphr Email and Phone Number
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Human Resources Leader with over 17 years of progressive experience, specializing in the development of high-performing teams through strategic recruitment, training, organizational development, and performance evaluation. Proven track record of success collaborating with senior managers to align organizations with performance goals. Demonstrated expertise in directing hiring practices, designing pay structures, crafting employee policies, managing payroll and benefits, and partnering with the executive team to establish talent acquisition and retention objectives.Key Accomplishments:• Managed a full agency Classification and Compensation study• Acted as main point of contact and investigator for all Employee Relations matters for an organization employing over 1600 people across 10 Northwestern states, including California.• Creator and presenter of Human Resources 101. A federal employment law, coaching, and disciplinary training for all employees in supervisory roles, including directors and vice presidents.• As the designated point of contact, I led a team in the implementation of Paycom, an all-encompassing Payroll/Human Resources Information System software, resulting in improved overall efficiency of HR and payroll functions.• As the project lead, I partnered with IT in the integration and implementation of Vialect Noodle, the agency's employee intranet. • Addressing lack of training concerns stated in the annual employee satisfaction survey, I partnered with clinical directors to expand new hire orientation training from two days to an entire week.• Continuous analysis, development and implementation of personnel policies and procedures to meet labor, state, and government laws.• Successful completion of over 36 licensed residential facility site reviews (state and county audits) over a 4-year time frame. The review entails verification of all HR personnel documentation, including but not limited to verification of all mandated trainings.• Developed an HR Dashboard with metrics used to analyze EEO data, benefit utilization and costs, recruitment expenditures and trends, and turnover rates.• Partnered with external brokers to negotiate a 6% increase in medical/dental premiums for the 2019-20 fiscal year, while similar agencies saw an 11%-13% increase.• Participated in in-depth diversity and inclusion workshops and partnered with others in the agency to implement policy changes to protect the rights of protected classes, including but not limited to the LGBTQ community.
Infinity Rehab
View- Website:
- infinityrehab.com
- Employees:
- 615
-
Human Resources Manager - HealthcareInfinity Rehab Jun 2024 - Present• Managed employee relations for 765 employees, resolving conflicts, addressing concerns, and fostering apositive work environment through proactive communication and effective resolution strategies.• Successfully formulated and implemented HR plans, ensuring alignment with company strategies and achieving HRtargets by effectively setting, monitoring, and leading the HR team to meet goals.• Supervised HR Business Partners, HR Assistant, and other support personnel, ensuring smooth operations.• Collaborated with Talent Acquisition, Communications, Operations, Quality, and Compliance teams, resulting in the achievement of shared business goals.• Oversaw HR compliance issues, maintaining adherence to licensure, TB, references, I-9s, and other critical HR compliance functions.• Led the entire benefits administration process, ensuring seamless management of employee benefits, from enrollment to claims resolution, while maintaining compliance with federal, state, and company regulations.• Managed leave claims, determined eligibility, and assisted managers with alternate work arrangements, ensuring smooth employee transitions.• Managed workers' compensation tasks, including claims, settlements, approvals, and return-to-work processes, ensuring compliance and employee safety.• Maintained and optimized the HRIS system (Paycom), resolving technical issues and implementing improvements in collaboration with the HRIS vendor. -
Human Resources Manager - Community DevelopmentProsper Portland Feb 2023 - Feb 2024Portland, Oregon, Us• Spearheaded the creation and implementation of an agency-wide compensation study, ensuring equitable and competitive pay structures across the organization while conducting a comprehensive Equal Pay Audit to address disparities and promote fairness.• Led the development and execution of a robust recruitment and onboarding process, collaborating closely with key stakeholders to streamline operations, enhance candidate experience, and ensure alignment with organizational goals.• Provided strategic direction for HR functions, including recruitment, HRIS, benefits, employee development, and legal compliance, resulting in enhanced HR operations.• Led and mentored HR staff, effectively managing performance and supporting their professional • development.• Administered benefit programs, leading annual renewals and negotiations, resulting in optimized benefits offerings.• Designed and implemented performance management systems, supporting employee development and organizational goals.• Led investigations and resolved employee relations issues, maintaining a fair and compliant work environment.• Administered the collective bargaining agreement and led negotiations, ensuring fair and equitable outcomes.• Managed HR budget preparation and administration, oversaw special projects, and ensured the HR department remained responsive, compliant, and aligned with current laws and regulations. -
Regional Human Resources Director - Global Wholesale DistributionRexel Usa Aug 2021 - Feb 2023Dallas, Tx, Us• Successfully collaborated with senior leadership to implement staffing, recruiting, and retention strategies that aligned with organizational goals, effectively supporting workforce planning and operational needs for 1600 employees.• Conducted thorough research and analysis of organizational trends using HRIS and talent management system metrics, delivering actionable insights that improved HR practices and overall efficiency.• Ensured compliance with employment laws by reviewing and updating policies, successfully implementing changes to maintain legal adherence across the organization.• Effectively managed employee relations and conducted investigations, resolving conflicts and maintaining a positive workplace environment in line with company policies.• Supported the execution of compensation and benefits programs, contributing to the successful review and enhancement of pay structures, ensuring competitiveness and equity across the company.• Stayed current on HR trends, best practices, and legal developments, communicating essential updates to upper management and facilitating necessary adjustments to HR policies.• Facilitated professional development, training programs for staff, successfully enhancing skill development and ensuring alignment with organizational needs.• Assisted in the successful integration of diversity, equity, and inclusion (DEI) principles -
Regional Sr. Employee Relations Advisor - Global Wholesale DistributionRexel Usa Mar 2020 - Aug 2021Dallas, Tx, Us• Conducted and documented investigations into policy and employment legal violations, implementing appropriate remedial actions and minimizing legal risks, which maintained a fair and compliant workplace culture.• Effectively analyzed employee relations trends using data, providing expert recommendations that addressed root causes, enhanced employee satisfaction, and reduced turnover rates.• Provided strategic guidance to managers on high-risk policy applications, supporting consistent and fair practices across the organization while fostering the development of HR-related skills.• Developed and co-facilitated comprehensive trainings on employment legal basics and performance management, ensuring that staff were well-equipped to handle HR challenges effectively.• Led the creation, review, and updating of employee relations and HR tools and templates, ensuring they remained aligned with best practices and legal requirements.• Maintained and protected confidential data with utmost discretion, ensuring compliance with data protection regulations and safeguarding sensitive information.• Led cross-functional teams in the successful implementation of HR strategies aligned with business objectives, including succession planning, workforce planning, and organizational development.• Managed complex employee relations issues, including terminations and restructures, ensuring legal compliance and minimizing workplace disruption while contributing to strategic HR planning with senior leadership. -
Human Resources Manager: HealthcareNew Narrative Jan 2016 - Jan 2020Tigard, Or, Us• Skillfully managed full-cycle recruiting, aligning staffing needs with organizational goals through effective and efficient candidate attraction methods, resulting in optimized workforce planning and talent acquisition.• Collaborated with the management team to provide counseling and guidance, optimizing employee performance and career growth, while ensuring consistent implementation of policies and procedures across the organization.• Led the full HRIS implementation, including the successful transition to Paycom from ADP, which streamlined payroll operations, improved HR efficiency, and enhanced payroll management across the company.• Managed payroll operations, ensuring accurate and timely processing while overseeing the transition to a new payroll system, which resulted in increased efficiency and reduced errors.• Designed, developed, and managed the entire company intranet, significantly enhancing internal communication processes and accessibility of resources for staff across multiple locations.• Drove the development, administration, and refinement of company policies, fostering a fair and equitable work culture, while ensuring compliance with state and federal employment laws, including FMLA, OFLA, COBRA, HIPAA, and employee terminations.• Managed workers' compensation program claims and compliance, coordinated with external parties for issue resolution, and ensured all staff personnel and training records were up-to-date for state audits during residential site reviews.• Administered all company benefits, overseeing open enrollment processes, and designed ongoing reviews of compensation and training programs to meet and maintain industry standards. -
Human Resources Information System Analyst - Higher EducationMt. Hood Community College Oct 2012 - 2016Gresham, Or, Us• Effectively developed, maintained, and administered the Access and Cognos CX8.1 database, fulfilling the college's information needs and producing comprehensive reports for supervisors and HR staff to support collective bargaining and contract administration.• Prepared and maintained accurate employment records using HRIS software for various HR events, including hiring, termination, leaves, transfers, and promotions, ensuring seamless and compliant HR operations.• Designed, programmed, and updated the HR website, ensuring compliance with ADAA and copyright regulations while enhancing accessibility and usability for staff and students.• Conducted thorough salary surveys and background checks, analyzing job descriptions, compensation data, and applicant backgrounds to inform HR decisions and ensure compliance with legal and institutional standards.• Led onboarding orientations and maintained critical documentation, including FERPA, harassment training, telecommuting agreements, and transcript processing, ensuring employee readiness and regulatory compliance.• Addressed employee concerns related to attendance and FTE, providing timely and effective resolutions that contributed to a positive and compliant workplace environment. -
Research And Strategic Planning SpecialistMt. Hood Community College Aug 2008 - Oct 2012Gresham, Or, Us•Collaborated with institutional and HR leaders to develop and analyze strategic plans, ensuring alignment with the college’s overall objectives and HR strategies, impacting over 1,600 employees.•Crafted and facilitated comprehensive training sessions for managers, enhancing their capabilities in strategic planning, assessment, and institutional effectiveness, contributing to the professional development of staff across the institution.•Led the timely completion of key projects, including post-graduate surveys, to gather critical data that informed both HR workforce planning and broader institutional strategic initiatives.•Managed the implementation and administration of WEAVEengaged, a strategic planning software, providing targeted training and coaching to vice presidents, deans, and faculty to ensure effective use and alignment with HR and institutional goals.•Efficiently managed multiple executive calendars, coordinated travel arrangements, and contributed to the planning and execution of institutional events, ensuring seamless operations and alignment with HR and organizational objectives.•Collaborated closely with internal clients to prioritize HR and institutional needs, resolve conflicts, and establish content criteria, resulting in solutions that met project objectives and supported both HR and institutional goals.•Implemented regular backups of data and institutional information, ensuring prompt recovery and minimal downtime, while optimizing systems for performance and ensuring compliance with organizational standards. -
Small Business Development Center: Website Developer InternMt. Hood Community College Jan 2008 - Oct 2008Gresham, Or, Us• Conceptualized, constructed, and maintained websites, employing HTML, CSS, PHP, content creation tools, management tools, and digital media.• Collaborated with clients to prioritize needs, resolve conflicts, establish content criteria, and devise effective solutions.• Implemented regular backups of website files to local directories for prompt recovery in case of issues.• Scrutinized code for validity, proper structure, adherence to industry standards, and compatibility across multiple browsers. -
Gresham Chamber Of Commerce - Website Developer InternshipMt. Hood Community College Feb 2008 - Jun 2008Gresham, Or, Us• Assisted lead developer in the maintenance of the membership databases• Performed data entry duties into the membership database• Provided customers information in response to inquiries about tourism products and destinations
Toby Cowell, Mba, Sphr Skills
Toby Cowell, Mba, Sphr Education Details
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George Fox UniversityHuman Resources Management -
Oregon Institute Of TechnologyOperations Management -
Mt. Hood Community CollegeComputer Information Systems/ Web Management
Frequently Asked Questions about Toby Cowell, Mba, Sphr
What company does Toby Cowell, Mba, Sphr work for?
Toby Cowell, Mba, Sphr works for Infinity Rehab
What is Toby Cowell, Mba, Sphr's role at the current company?
Toby Cowell, Mba, Sphr's current role is Human Resources Leader.
What is Toby Cowell, Mba, Sphr's email address?
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What schools did Toby Cowell, Mba, Sphr attend?
Toby Cowell, Mba, Sphr attended George Fox University, Oregon Institute Of Technology, Mt. Hood Community College.
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Toby Cowell, Mba, Sphr has interest in Social Services, Children, Environment, Education, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Health.
What skills is Toby Cowell, Mba, Sphr known for?
Toby Cowell, Mba, Sphr has skills like Team Leadership, Higher Education, Public Speaking, Css, Microsoft Office, Event Planning, Access, Training, Management, Databases, Html, Research.
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Toby Cowell, Mba, Sphr's colleagues are Lenora Wilson, Aubrey Chester, Laura Holley, Tina Carlstrom, Marian Hoffman, Pam Ogden, Tony Wyatt.
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