Toby Hosterman Email & Phone Number

United States

BiaaS Solutions licenses, integrates, and customizes an existing solution that combines any healthcare practice management data (appointments, financial transactions, and more) into a cohesive enterprise data warehouse. This enables business analysts to focus their talents on analysis instead of spending a majority of their time gathering and organizing data from a variety of systems. This also creates a "single source of the truth" standard platform for automated reporting and dashboards.With a career full of designing and creating enterprise data warehouses, BiaaS Solutions represents a collaboration of our founding partners to make a from-scratch creation of a new and improved solution that is above and beyond anything I've personally created before and yet contains all the maturity of lessons learned from all my and my partners' previous efforts. This solution is designed to be rapidly deployed to customers and is easily adapted to our customers' unique business needs. This solution gets rave reviews from customers who love seeing their data consolidated reliably and easily accessed from Excel pivot tables, automated and on-demand reports, and any standard dashboard platform, such as PowerBI.

Delray Beach, Florida

Fully responsible for all aspects of IT for this 1200+ employee, private equity-backed healthcare management company that grows both organically and through acquisition, having acquired interventional pain management practices in CA, MI, NJ, GA, FL,TX, MD, VA, CT, IL, NC, AL, MS. Led teams of Infrastructure, Health Systems, and Data specialists and outsourced vendors/MSP. National Pain Institute was acquired by Prospira PainCare, which then merged with NSPC.* I personally redesigned and re-implemented a new and improved enterprise data warehouse for Prospira PainCare based around Prospira's AthenaONE EMR/PM platform, adding integrations to draw data from the company's Allscripts PM, NextGen Office/MediTouch/HealthFusion, Intelligent Medical Software (IMS), eClinicalWorks (eCW), and Greenway PrimeSUITE platforms, allowing the Revenue Cycle/RCM and accounting teams to seamlessly report on the entire business' performance from a single, flexible reporting platform.* When Prospira PainCare merged with NSPC, I led the effort to implement an improved enterprise data warehouse solution that expanded upon the solution I used at Prospira, integrating NSPC's 4 GE Centricity/Athena Practice databases as well as CareCloud/Snowflake, and Modernizing Medicine's EMA EMR database feed.

Boca Raton, Fl

Architected, led implementation, and support of a fully virtualized production infrastructure, including all applications and reporting, for this growth-oriented, paradigm-shifting homeowner’s insurance company with 6 locations and 200+ employees.* I personally designed and implemented a corporate data warehouse, populated automatically with SSIS and stored procedures, and authored OLAP cube allowing for multi-dimensional analysis of business operations. Includes automated exception reporting and web dashboards.

Delray Beach, Fl

Responsible for all aspects of IT infrastructure, applications, and data at National Pain Institute, a growth-oriented pain management medical practice with 7 locations and 100+ employees with multiple lines of business including technology & medical billing outsourcing, compounding pharmacy, CLIA laboratory, ambulatory surgery center, and durable medical equipment.* I personally designed and created an enterprise data warehouse solution around the company's Misys Tiger practice management and Misys EMR platforms.

Boca Raton, Fl

Architected, implemented, and led support of a fully virtualized, paperless production infrastructure and all 3rd-party apps and BI for this next-generation airline with 12 locations and 700+ employees, which I planned and scaled from scratch as a founding member of the business.* I personally designed and created an enterprise data warehouse business intelligence infrastructure (SQL Server suite & SharePoint), enabling company-wide reporting and data mining.

Designed and implemented Fusion's salesforce.com solution, including three separate sales organizations. Also implemented SharePoint for internal collaboration as well as an analytical datawarehouse using SQL Server Analysis Services aimed at facilitating trend analysis and comprehensive reporting.

Boca Raton, Fl

Documented and streamlined customer service and support operations for this innovative Voice over IP service provider.* Implemented Windows Sharepoint Services (WSS) for corporate Intranet, uniting distributed employees.* Re-deployed customer support system using WSS, improving reporting and distributed access.* Documented customer support processes and transitioned all Level 1 support to an outsourced call center.* Used WSS to track various other operational activities, such as RMA’s, sales opportunities, and demo requests.* Authored product documentation, greatly improving customer understanding of products, reducing call volume.

Boca Raton, Fl

Led all aspects of corporate information systems for this 1800-employee, 17-site, $300M, publicly traded software developer & service provider of hospital information systems.* Formed the 40-head IT/MIS department from disparate teams. * Created departmental charters & budgets ($7M).* Led Sarbanes-Oxley compliance using COBIT/COSO.* Created integration database, unifying customer & products records from Solomon (finance), Talisma (sales), and Clarify (customer support). * Improved CRM data quality, revised finance processes to increase order entry detail, replaced PM system with Project Server.* Led data warehousing effort, using SSAS/SSRS. * Converted 10 dev staff to .NET. Implemented documentation templates and coding guidelines. * Implemented SharePoint Portal Server 2003 as new corporate intranet and doc management platform.* Migrated 17 sites to Active Directory. Integrated HR system to AD with MIIS.* Implemented change control and test environment.

Boca Raton, Fl

Hired to design and implement the production datacenter infrastructure to host the company's in-development internet-based, Software as a Service-delivered, Electronic Medical Record (EMR) software solution, I also quickly became additionally responsible for the company's software installation and support teams.

Boca Raton, Fl

Turned around network, grew infrastructure and applications for all aspects of corporate information systems for this 250-employee, 2-site, publicly traded Voice over IP pioneer.* Redeployed the local area network from a routed paradigm to a redundant, switched design.* Migrated from an NT workgroup to an NT domain and from sendmail to MS Exchange.* Designed and implemented a multi-site, Internet-VPN-based WAN using redundant Cisco PIX configurations and fault-tolerant Internet connections using BGP-4.* Implemented multi-site Voice-Over-IP VPN between each site’s PBX using Cisco 3500 routers and both analog and T-1 voice ports.* Migrated from excel-based to SQL-based Sales, Support, and HR systems.* Migrated from a home-grown defect tracking system with visual source safe to Rational’s suite.* Oversaw build-out and move to new 50,000 sq. ft. facility.

Miami, Fl

Led a team of 9 network engineers responsible for pre-sales support, designing, planning, implementing, supporting (on-site and phone), and training on customer Windows NT & Banyan Vines networks. DBS was a 15-employee value-added reseller of Nortel, Microsoft, Checkpoint, and Banyan Vines technology and services.* Designed TCP/IP & SNA via Frame Relay and SMDS WANs for customers using Bay Networks routers. Customers included: Metro-Dade Police Department, Digital Data Services’ customer banks, Dade County Information Systems Department, St. Thomas University, Pennelas/SunCoast Transit Authority. * Helped build one of the first on-line Internet banks using Microsoft 3-tier technologies.* Setup MS SNA Servers for customer banks to communicate to Digital Data Services’ AS400 * Worked with the President/CEO on budgeting and business planning issues; instituted performance reviews.

Arlington, Va

A key member of the central infrastructure team, implemented TCP/IP for this 15,000 user, nationwide government network.* Deployed and supported nation-wide 15,000-user static TCP/IP network, ultimately upgrading to dynamic IP. * Configured Cisco AGS+ routers for VINES, TCP/IP, and SNA communications.

Ft. Meade, Md

Secret security clearance.

Bachelor Of Science, Information Systems Management (Ifsm)

Activities and Societies: Lambda Chi Alpha (Phi Delta #199)

Wood Badge, Leadership

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