Toby C. Wolf Email & Phone Number

Vienna, Va, Us

I currently manage ZOS Systems and ISV Support; Enterprise Z hardware; HPE NonStop Operating System/Hardware Support, CICS Support and Mainframe Security Engineering (ACF2 Support). Since May of 2017; we have reduced CICS transaction volumes by over 8 billion per month by implementing VSAM RLS (record level sharing) and other enhancements to the architecture. This has reduced MIPs consumption; which has provided financial benefit and production stability benefits to NFCU. We have implemented a IBM Parallel Sysplex infrastructure for the mainframe environment which will position us to provide clustered active-active availability to our membership. Production Stability was also enhanced by separating the production and test environments into their own Sysplexes. We established twice a year maintenance (RSUs) for all IBM and ISV products; which will allow for ongoing software currency. We have completed the technology refresh for our IBM Mainframe peripherals. This includes new DS8886 disk and new tape libraries that leverage IBM’s encryption technology. The HPE NonStop environment has been enhanced with additional Prognosis functionality and the deployment of the Xypro security suite of products. We completed a hardware, NSK and system software technology refresh for our NonStop environment which included the Connex Business Application in March on 2019.We proudly support more than 13 million Members Worldwide. We serve the men and women of the U.S. Army, Marine Corps, Navy, Air Force, Coast Guard, U.S. Space Force and the civilian employees of the Department of Defense and their families. We have also expanded our field of membership to all Veterans. We are the largest Credit Union in the world and process 600,000,000 batch transactions; 14,000,000,000 CICS transactions and 240,000,000 ATM/POS transactions a month in support of our Members.

Vienna, Va, Us

The Service Manager for the Mainframe and Non-Stop Systems Engineering Team is a technical resource with advanced level skills in the areas of Mainframe and Non-Stop architecture, deployment, configuration, and management.

Salt Lake City, Utah, Us

The Mainframe Operations Services Group operates as a part of Zions Management Services Company's (ZMSC) IT Infrastructure Division. This Group Manager position is responsible for the day-to-day management and oversight of the IBM System z; HP NON-STOP (Tandem); IBM AIX/UNIX; Red Hat zLinux and z/VM operating environments for the corporate data centers in Utah and Texas. This includes, but is not limited to, the operating systems, independent software vendors (ISVs) products, hardware configurations and connectivity, capacity and performance management; Computer Operations; Production Control and mainframe (ACF2) platform security. During the eight plus years that I have held this position; we have more than quadrupled processing workloads with no increase in operating costs and no increase in staffing. zVM has been installed on our IFLs and we are currently running multiple Redhat zLinux guests. We have zAAP/zIIP engines enabled and are subscribed to IBM’s sub-capacity licensing. We continue to stay current with operating systems; hardware and ISV products while providing exceptional uptime and system performance to our clients. In March of 2013; Zions Bancorporation participated in IBM’s ESP (Early Ship Program - A program for customers to install, validate, use and comment on IBM products/solutions prior to General Availability) for the new zBC12 mainframe. We successfully went into production with this system in September of 2013. This has allowed us to have the newest business class mainframe in the world and we were also able to cut our operating costs significantly. In December of 2013, we purchased a Enterprise zLinux zBC12 mainframe. We successfully moved our IBM Filenet workload over in less than one year. We are now hosting Filenet for less than half the previous hosting costs and we also completed a successful Disaster Recovery test on the new platform in February of 2015.

Salt Lake City, Utah, Us

This position manages all of the corporation’s zOS and Tandem Non-Stop Systems Programmers/Engineers. This includes, but is not limited to, the z/OS operating system, Tandem Non-Stop operating system, independent software vendors (ISVs), hardware configurations and connectivity, and capacity and performance management. Notable accomplishments include: implementation of a software currency policy that allows ZMSC systems software to remain one level behind current release levels. Cross training of specific disciplines and expertise within the Systems Programming Group to allow for effective on-call rotations and superior support processes. We successfully mentored and trained younger technicians to address support concerns with elderly technicians retiring.

San Francisco, California, Us

Infrastructure Manager : A Program Manager role that specialized in Hardware and Software purchasing and implementation for the Wells Fargo Mortgage web hosting division. Using proficiency in current server hardware and implementation/configurations, (Blades, Shark, etc.) and software, (OS- UNIX, Linux, Win) to support the web hosting environment for Wells Fargo Services. Organize, track and report on the progress of over 30 separate infrastructure implementations. Working independently with multiple-tasks, used excellent communication skills, enabling follow-up and escalation when needed. Senior Infrastructure Consultant that recommended infrastructure hardening and enhancement activities; initiating and managing completion on time and within budget. I successfully managed the consolidation of 785 discreet stand-alone servers onto the P-Series (P570 and P590) and zSeries hardware platforms.

I directed an enterprise support staff (Operations and Systems Support) comprised of more than 200 full-time and contract employees. Prepared and administered a $75-million budget across multiple cost centers. Provided production support of all platforms used across CALFED Bank and Investments, First Nationwide Mortgage, and Auto One Guaranty; performed third-level operations and systems support for production problems across all internal hardware platforms. Served as the service-level coordinator for subsidiary and retail business divisions. Founded and managed CALFED’s Project Management Office and directed the creation of all associated project methodologies, policies, and processes using Microsoft Office Tools (MS Project, Visio PowerPoint, Word, Excel, etc). Instructor for First Nationwide University (CALFED’s internal training center) specializing in the instruction of project management methodologies, disaster recovery/business resumption, computer operations automation and data center management fundamentals. Data Center Operations (DCO) encompassed all aspects of enterprise systems operations and production support for all MVS/zOS mainframe platforms; Midrange (AS400 and RS6000) platforms; Client Server and desktop support functions. DCO was responsible for the selection, purchase, and subsequent implementation of all corporate hardware platforms. Change Control; Incident/Problem Management; Operations Quality Control and Platform Security across all platforms was also supported by the Data Center Operations Group.

The Computer Operations Manager directed over 45 personnel while maintaining financial responsibility for employee payroll ($7.2 million), an annual field engineering service contract ($9 million), and an annual hardware budget ($8.6 million). Administered the daily operations of all data center systems, monitored usage and effectiveness of hardware and system software, and managed quality assurance of all new data center applications. Assessed and approved all data center batch, online, procedural, or policy changes. We ensured compliance between company standards and documentation. Computer Operations provided 24 hour a day operations and production support (on line/batch) for the OS/390, OS/400, RISC and Client Server environments.

Excelled in the following roles: Computer Operator, Operations Analyst, Information Security Analyst, Technical Support Specialist, Systems Programmer, Computer Operations Shift Manager and Production Control Shift Manager.