Chief Operating Officer
Reporting to CEO, responsible for Onboarding, Compliance, Finance, Tech, Product, Client Management and Operations teams. - Supported revenue growth from £1.8m in FY 2019/20 to £4.4m for FY 2020/21- Reduced Direct Labour costs by 1% whilst Client base Increased by 27% and reduced total cost per client by 17%- Increased engagement score from 72% to 83%.