Developed modern, responsive websites and web applications for small business clients as a freelance contractor.- Collaborated with clients to gather requirements, propose solutions, and deliver projects within the timeline and budget.- Built integrated, interactive sites using HTML, CSS, JavaScript, PHP, Laravel, and MySQL.- Developed custom features including booking systems, user dashboards, and secure admin portals.- Provided ongoing maintenance and enhancements to ensure optimal uptime and evolution of sites.- Communicated progress clearly, managed expectations, and maintained positive client relationships.- Budget App: Ruby on Rails mobile web application where you can manage your budget.- Recipe App: Ruby on Rails application that enables users to create recipes, generate shopping lists, add food items, and incorporate these ingredients seamlessly into their recipes.- Cryptoniq: Cryptoniq is a web application that displays up-to-date market cap data for the top 10 cryptocurrencies. It provides an easy overview of the overall crypto market's performance. See live at: https://cryptoniq.vercel.app

- Onboarded over 1000 new app users through persuasive sales presentations- Exceeded monthly signup goals by 20%- Provided customer support to 100+ users via in-app chat resolving issues quickly- Built relationships with customers, answering questions on features and identifying upsell opportunities

- Managed front desk operations for over 50 visitors per month, ensuring excellent customer service and satisfaction.- Implemented a new document management system, cutting search time by 30%- Trained 2 new receptionists on customer service guidelines, improving satisfaction- I handled sensitive documents adhering to strict confidentiality protocols.- Tracked office supplies inventory and submitted purchase orders to keep stock replenished.