Tocoa Robinson Email & Phone Number

Remote

• Dedicated Enrollment support responsible for all enrollment cases, requests, follow up & communication
• Identifies opportunities to streamline the overall enrollment process specific to assigned accounts
• Oversees enrollment for add-on accounts post implementation
• Audits accounts at the domain level monthly to ensure maximum enrollment for all possible payers by transaction type
• Understands customer needs and setup requirements based on their account type (i.e. physician group, HS&H, RCM, lab, billing service, etc.)
• Maintains up to date and accurate documentation

Buford, Georgia

• Maintains corporate provider contract files.
• Organizes, documents and maintains contract terms, fee schedules, carve-outs and payment policies.
• Responsible for general knowledge of payor rules and contract guidelines.
• Continually monitor and update Medicare and other payer-specific reimbursement rules so pricing information for patients and practitioners remains accurate.
• General support regarding plan participation, claim issues, contract and policy interpretation for the organization.
• General support regarding reimbursement inquiries, policy and contract interpretation pertaining to new codes, procedures, equipment and/or supplies.

Johns Creek, Georgia

• Gathers patient information by collecting demographic information from a variety of sources; interacting with registration areas and physicians' offices; retrieving information from automated printer.
• Maintains master patient index by completing assigned portion of daily audit trail; corrects and communicates problems according to established procedures.
• Receive insurance co-pay payments and post amounts paid to patient accounts.
• Schedule and confirm patient appointments, check-ups and physician referrals.
• Based on the insurance verification notes cashiers calculate the patient's payment.
• While checking patients out, monitors charts for balances or delinquent accounts.

Cumming, Georgia

• Maintain atmosphere of compliance by managing all store operations to ensure that, among other things, sales transactions, customer payments and collection activities are properly performed in accordance with the.
• Increase store profitability through customer relationship development, community involvement, marketing, soliciting new business sources, employee training and managing all store operating expenses
• Coach, lead and develop all team members to maximize their performance potential
• Direct, prioritize, delegate and supervise the work of all store employees

Georgia

Associate'S Degree, Medical Insurance Specialist/Medical Biller, Honor Student

High School Diploma, Business Administration And Management, General

Health/Health Care Administration/Management, 3.9 Gpa

Education record