Todd Ackerman

Todd Ackerman Email and Phone Number

President, Managing Partner at Commerce Consulting Group @ Commerce Consulting Group - Ackerman Advisory & Services
Todd Ackerman's Location
Columbus, Ohio, United States, United States
Todd Ackerman's Contact Details
About Todd Ackerman

Todd Ackerman is a President, Managing Partner at Commerce Consulting Group at Commerce Consulting Group - Ackerman Advisory & Services. He possess expertise in insurance, claim, leadership, property and casualty insurance, process improvement and 23 more skills.

Todd Ackerman's Current Company Details
Commerce Consulting Group - Ackerman Advisory & Services

Commerce Consulting Group - Ackerman Advisory & Services

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President, Managing Partner at Commerce Consulting Group
Todd Ackerman Work Experience Details
  • Commerce Consulting Group - Ackerman Advisory & Services
    President, Managing Partner At Commerce Consulting Group
    Commerce Consulting Group - Ackerman Advisory & Services Apr 2024 - Present
    • Provide consulting, business development, and strategic services to the North American property & casualty insurance industry and periphery including insuretech, collision repair, estimating systems/providers and alternative parts ecosystems.• Advise on M&A analysis, customer experience strategies such as journey mapping, VOC, etc.• Led initiatives and organizations in artificial intelligence, product developments, automotive calibration/diagnostics, P&C claims, collision repair, and integration-driving industry innovation.
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  • Neural Claim System
    Ceo
    Neural Claim System Mar 2023 - Sep 2024
    Chandler, Arizona, Us
    Innovative guide of strategic and tactical growth of NCS, an international Artificial Intelligence/Machine Learning company that provides damage verification and categorization of auto glass losses simplifying the glass claim and repair process. The use of the Neural Claim System/NCS app and technology creates ease, efficiency, frequency reduction/avoidance and indemnity controls for insurers, vehicle owners, rental car companies, and other automotive segment stakeholders.
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  • Lkq Corporation
    Sr. Director, Vehicle And Business Technology
    Lkq Corporation Oct 2017 - Mar 2023
    Chicago, Illinois, Us
    Led connected/vehicle technologies and business technology operations for LKQ Corporation. Oversaw research and management in Advanced Driver Assistance Systems (ADAS), electrification, autonomous, and connected vehicle technologies. Leads B2B data exchange relationships. Grew in-company start-up, Elitek Vehicle Services, to scale stage. Participated in several key acquisitions and integrations. Also led Heavy Truck sales and marketing.
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  • Creative Living
    Past President, Board Of Trustees
    Creative Living Sep 2010 - Mar 2023
    Columbus, Ohio, Us
    Led Board of Trustees for Columbus based non-profit organization serving the housing, community and development needs of adults requiring wheelchair accessibility and independent living.
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  • Nationwide
    Sr. Director, Operations - Office Of The Chief Customer Advocate
    Nationwide Oct 2013 - Oct 2017
    Us
    Led Operations for Nationwide's Customer Advocacy and Customer Experience (CX). Directed the project management team, quality assurance, advocacy call center telephony and technology/IT initiatives, state regulatory team and others. Key business unit liaison, assisting in the identification, analytics and improvement of Nationwide's corporate and field related customer experience trends and behaviors.
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  • Nationwide
    Director - Claims National Catastrophe Team - Property
    Nationwide Jun 2009 - Oct 2013
    Us
    Leader of Nationwide Insurance's property claims National Catastrophe organization. This team of 150 - 250 associates and their leaders are first responders to localized and regionalized weather and natural disaster events such as wind/hurricane, hail, fire and others.
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  • Nationwide
    Director-Staff Technical Claims - Auto Physical Damage
    Nationwide 2006 - Jun 2009
    Us
    Strategic and tactical leader for Nationwide's corporate Auto Physical Damage Claims organization- Strategic Initiatives, Vendor Management, Auto Glass, Estimating platforms, claims technology, and process and procedure. Supported all Nationwide regional / zone claims operations.Led Vendor Management team(s) responsible for corporate Auto Glass program, Insurance Replacement Rental Vehicles, Claims Software Providers, Towing/Roadside Service Providers, Vehicle Salvage Companies, Mobile Electronics Service Providers, Auto Parts Distributors, Web Development Firms and numerous other ancillary Auto Claims Providers.
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  • First American Title
    President
    First American Title May 2002 - Oct 2005
    Santa Ana, Ca, Us
    Full P&L accountability for 5 office/3 county real estate services operation with 105 FTE.
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  • Mcm Information Services, Inc.
    Vice President
    Mcm Information Services, Inc. May 2000 - May 2002
    Led start-up operation attached to an operational Title Plant. Created a back-office services segment to the title insurance/settlement industry using proprietary vendor management software and contracting with independent title examiners throughout Ohio.
  • Nationwide
    Claims Leader - Various
    Nationwide Apr 1992 - May 2000
    Us
    Staff Project Manager – Corporate Auto Glass Program (1999-2000)Staff Superintendent– National DRP - Direct Repair Program (1997-1999)Region DRP Claims Manager - Ohio and West Virginia Direct Repair Program (1995-1997)Claims Systems Trainer/Technical Platform Analyst, Claims Support (1994-1995)Claims Representative, Material Damage and Property Claims (1992-1994)
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  • Allstate
    Claims Representative - Multi-Line
    Allstate Jul 1990 - Apr 2000
    Northbrook, Il, Us
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Todd Ackerman Skills

Insurance Claim Leadership Property And Casualty Insurance Process Improvement Claims Management Team Building Vendor Management Property Claims Executive Management Commercial Insurance General Insurance Strategic Planning Customer Service Liability Training Catastrophe Contract Negotiation Casualty Risk Management Management Underwriting Casualty Insurance Business Process Improvement Claims Property Project Management Public Speaking

Todd Ackerman Education Details

  • Marietta College
    Marietta College
    Business-Human Resource Management
  • Tiffin University
    Tiffin University
    Organizational Leadership

Frequently Asked Questions about Todd Ackerman

What company does Todd Ackerman work for?

Todd Ackerman works for Commerce Consulting Group - Ackerman Advisory & Services

What is Todd Ackerman's role at the current company?

Todd Ackerman's current role is President, Managing Partner at Commerce Consulting Group.

What is Todd Ackerman's email address?

Todd Ackerman's email address is td****@****orp.com

What is Todd Ackerman's direct phone number?

Todd Ackerman's direct phone number is +161424*****

What schools did Todd Ackerman attend?

Todd Ackerman attended Marietta College, Tiffin University.

What skills is Todd Ackerman known for?

Todd Ackerman has skills like Insurance, Claim, Leadership, Property And Casualty Insurance, Process Improvement, Claims Management, Team Building, Vendor Management, Property Claims, Executive Management, Commercial Insurance, General Insurance.

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