Todd Bauer Email & Phone Number

Fort Myers, Fl

• Created & maintained pipelines from customer interaction recorder API, e.g. Salesforce, to in-house analytic stack• Implemented over 2 dozen integrations from scratch using C#, fulfilling more than $8 million in contracts with major multinational corporations• Developed internal tools to automate large portions of internal processes using C# and PowerShell• Planned initiatives with team using requirements gathered by PM to create user stories and outline MVP• Owned completion… Show more • Created & maintained pipelines from customer interaction recorder API, e.g. Salesforce, to in-house analytic stack• Implemented over 2 dozen integrations from scratch using C#, fulfilling more than $8 million in contracts with major multinational corporations• Developed internal tools to automate large portions of internal processes using C# and PowerShell• Planned initiatives with team using requirements gathered by PM to create user stories and outline MVP• Owned completion and proper functioning of integrations from ticket planning to completion to maintenance cycle• Worked within a hybrid Scrum/Kanban framework supported by an Agile mindset and extensive code anddocumentation reviews via ReviewBoard and MS Azure• Utilized Jira to plan new tickets and track progress on existing tickets• Created internal and external documentation for projects, worked with technical writers to refine• Parsed documentation to understand context and solve problems, often to programmatically interface with third-party APIs• Collaborated with other teams to share knowledge and solve problems, including daily contact with QA• Coordinated with multiple team members working in a shared code base simultaneously, using TFVC and Git• Navigated MsSQL and MongoDB databases with thousands of tables using both stored procedures and manually crafted queries to, among other goals, track and debug RabbitMQ messages sent to a chain of several microservices• Interacted frequently with instances of company applications hosted via Docker and Kubernetes Show less

• Evaluated Google and YouTube search results for relevance and safety• Required excellent judgment and an ability to understand and follow strict guidelines• Self-motivated; no official schedule beyond a weekly limit of 40 hours, which was consistently hit• Consistently achieved quarterly quality reviews in 10th percentile of employees nation-wide• Awarded 25 acknowledgments for exceptional performance, including 9 perfect quality reviews

Cape Coral Metropolitan Area

• Responsible for the triaging, troubleshooting, repairing, and documenting of customer device- and network-related issues• Explained issues to customers, provided insight on root causes, and educated on proper procedure• Set up phones for new customers. Emphasis on discovering customer's interests so as to highlight features and functions most relevant to them• Very fast-paced environment with constant multitasking

Fort Myers, Florida, United States

• Deployed and operated A/V equipment for small and large seminars and events held by local and global business entities• Manned media station during high-stakes events, including operating PowerPoint, opening/closing media at the correct time, balancing audio levels, operating teleprompters, and more

Fort Myers, Florida Area

• Responsible for creation of design, layout, and content of over 50 webpages for official website• Created content within the concrete5 CMS

Fort Myers, Florida Area

• Converted over 200 web pages from HTML4 to Microsoft SharePoint as a solo developer• Implemented HTML, CSS, JavaScript, and SQL programming within an Oracle database structure hooked to Microsoft Access• Collaborated with multiple sub-department heads to convert pages and create over 20 new pages• Secured a position developing the official Lee County Sports Authority website based on my performance

Punta Gorda, Florida Area

• Responsible for overseeing crew of 17 employees canvasing all zipcodes in Cape Coral, FL• Liaison between crew leader and crew• Emphasis on communication and authoritative action

Cape Coral Metropolitan Area

• Responsible for maintenance of personal water conditioners• Emphasis on customer service and public relations• Extensive travel within Southwest Florida• Worked independently outdoors and in customer’s homes

Dillon, Montana Area

• Responsible for hardware and software installation and troubleshooting

Bachelor'S Degree, Computer Software Engineering, 3.87

Associate'S Degree, Computer Programming & Analysis, 3.96