Todd Bauer Email & Phone Number

Fort Myers, FL

• Created & maintained pipelines from customer interaction recorder API, e.g. Salesforce, to in-house analytic stack
• Implemented over 2 dozen integrations from scratch using C#, fulfilling more than $8 million in contracts with major multinational corporations
• Developed internal tools to automate large portions of internal processes using C# and PowerShell
• Planned initiatives with team using requirements gathered by PM to create user stories and outline MVP
• Owned completion… Show more
• Owned completion and proper functioning of integrations from ticket planning to completion to maintenance cycle

• Evaluated Google and YouTube search results for relevance and safety
• Required excellent judgment and an ability to understand and follow strict guidelines
• Self-motivated; no official schedule beyond a weekly limit of 40 hours, which was consistently hit
• Consistently achieved quarterly quality reviews in 10th percentile of employees nation-wide
• Awarded 25 acknowledgments for exceptional performance, including 9 perfect quality reviews

Cape Coral Metropolitan Area

• Responsible for the triaging, troubleshooting, repairing, and documenting of customer device- and network-related issues
• Explained issues to customers, provided insight on root causes, and educated on proper procedure
• Set up phones for new customers. Emphasis on discovering customer's interests so as to highlight features and functions most relevant to them
• Very fast-paced environment with constant multitasking

Fort Myers, Florida, United States

• Deployed and operated A/V equipment for small and large seminars and events held by local and global business entities
• Manned media station during high-stakes events, including operating PowerPoint, opening/closing media at the correct time, balancing audio levels, operating teleprompters, and more

Fort Myers, Florida Area

• Responsible for creation of design, layout, and content of over 50 webpages for official website
• Created content within the concrete5 CMS

Fort Myers, Florida Area

• Converted over 200 web pages from HTML4 to Microsoft SharePoint as a solo developer
• Implemented HTML, CSS, JavaScript, and SQL programming within an Oracle database structure hooked to Microsoft Access
• Collaborated with multiple sub-department heads to convert pages and create over 20 new pages
• Secured a position developing the official Lee County Sports Authority website based on my performance

Punta Gorda, Florida Area

• Responsible for overseeing crew of 17 employees canvasing all zipcodes in Cape Coral, FL
• Liaison between crew leader and crew
• Emphasis on communication and authoritative action

Cape Coral Metropolitan Area

• Responsible for maintenance of personal water conditioners
• Emphasis on customer service and public relations
• Extensive travel within Southwest Florida
• Worked independently outdoors and in customer’s homes

Dillon, Montana Area

• Responsible for hardware and software installation and troubleshooting

Bachelor'S Degree, Computer Software Engineering, 3.87

Associate'S Degree, Computer Programming & Analysis, 3.96