Todd Bergman

Todd Bergman Email and Phone Number

Worked in CS for over 40 years; retail/phone, sales & electronics retail management dealing in customer escalations; only had 4 jobs in my life.
Todd Bergman's Location
Eatontown, New Jersey, United States, United States
Todd Bergman's Contact Details

Todd Bergman work email

Todd Bergman personal email

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About Todd Bergman

I currently have employment with a company which truly values its customers, appreciates the contributions made by its management and staff, and most importantly, is committed to principled customer service and management. Integrity and transparency are core values I hold. Accordingly, my job role is less important as are the people with whom I work, and their views (and I couldn't have landed a job with a more knowledgeable, supportive and friendly team). My career is comprised of a deep background in retail management, with customer integration and expectation management at its core. I have a diverse background, covering a variety of positions in retail sales, service, merchandising, purchasing, and most recently, customer support and learning the basics of ecommerce. I have worked for only 5 companies in my career of 30+ years.I attribute my success to an inherent ability to establish and manage client expectations and perceptions while remaining focused on high business value surrounding revenue performance, profitability, and customer success. I have personally managed a team of more than 20 retailsalespeople, trained new managers, and consistently reached or exceeded revenue expectations.

Todd Bergman's Current Company Details

Worked in CS for over 40 years; retail/phone, sales & electronics retail management dealing in customer escalations; only had 4 jobs in my life.
Todd Bergman Work Experience Details
  • Triangle Home Fashions | Lush Decor Home
    Customer Service / Office Manager
    Triangle Home Fashions | Lush Decor Home Apr 2022 - Oct 2024
    East Brunswick, New Jersey, United States
    Led customer service team, providing customer retention & satisfaction via phone and email. Responsible for escalation of customer service issues, managing D2C & 3P accounts ensuring on time delivery of products, customer support and managing office & warehouse supply replenishment and facilities maintenance.
  • Charter Communications
    Call Center Technical Support Agent
    Charter Communications Apr 2015 - May 2022
    Queens County, New York, United States
    Provided sales & support for 30-40 customer support calls daily for Internet and Cable TV services.Assisted with consumer electronics support for self-install setups, billing inquiries, sales, customer satisfaction and retention.Contributed to teamwork of my department by hosting weekly team training meetings and training new hires.
  • J&R Music And Computer World
    Retail Store Manager
    J&R Music And Computer World Jul 1995 - May 2013
    New York, United States
    Store management of a 4,000 sq.ft. Apple department store-within-a-store driving results of annual revenues exceeding $8 million.Oversaw merchandising planning for assortment based on market trends in consumer electronics, product ordering, and in-store promotions.Team leadership and training a staff of 14 in technical, sales roles as well as customer satisfaction and retention.Collaborated with buyers for merchandise selection & visual merchandising though planograms.Developed a computerized planogram for product signage program used company wide.Organized and managed a store opening in a 1,200 sq.ft. booth at New York MacWorld Conference (1998, 1999 & 2000).

Todd Bergman Skills

Retail Store Management Merchandising Product Development Visual Merchandising Sales Management Store Operations Customer Satisfaction Management Sales Teamwork Merchandise Planning Loss Prevention Retail Buying Sales Operations Team Leadership Planograms New Store Openings Inventory Management Customer Experience Shrinkage Team Building Retail Sales Purchasing Driving Results Consumer Electronics Assortment Customer Service Marketing

Todd Bergman Education Details

Frequently Asked Questions about Todd Bergman

What is Todd Bergman's role at the current company?

Todd Bergman's current role is Worked in CS for over 40 years; retail/phone, sales & electronics retail management dealing in customer escalations; only had 4 jobs in my life..

What is Todd Bergman's email address?

Todd Bergman's email address is toddb@jr.com

What schools did Todd Bergman attend?

Todd Bergman attended Fairleigh Dickinson University, William Paterson University Of New Jersey.

What skills is Todd Bergman known for?

Todd Bergman has skills like Retail, Store Management, Merchandising, Product Development, Visual Merchandising, Sales Management, Store Operations, Customer Satisfaction, Management, Sales, Teamwork, Merchandise Planning.

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