New position, back to an office. I am so happy to be back at work!!!

Work on Disk LUN assignments (EVA, XP, lefthand, 3PAR)SAN switch zoning using ECC, BNA.Migration work from older DMX/Clariion to new EVA or XP arraysCurrently working EVA8400, 4400,XP24000 Clariion CX3 CX700 3PARBrocade and Cisco switch admin and zoning.3PAR AdministrationStorage Essentals

ESX 5 Migration from EVA/XP to 3PARSAN connected servers migration from Leveraged Arrays to standalone fabric and array setup, retaing leverage connect for backup access.Moved from DMX to EVA8400.Installed and configured clients using NPIV.Configured a remote master server using disk based storage and deduplication, previous used TSM, migrated to Netbackup/.Configured backups of ESX host and guests.Implimented a large scale netbackup environment using local EDL, then replicated to alternate site, also containing EDL, with a third offsite physical copy created at secondary site.Migrated and configured Large file and print clusters using Netbackup.Solutioned new backup environment for site with Vendor access/locaton issues. Provided full solution with failover in case of hardware failure at site.

Install and configure NetBackup master/media/client server environmentsDatacentre-level experience with NetBackup including reporting, billing and offsite management tools to interface with NetBackup.Support for multi-client leveraged backup storage environments as well as several dedicated client installationsPrimary (3rd level) support for large backup environments, leveraged and standalone, including 3 large data centers and 18 Remote sites.Ticket management using various CRM (ticket) systems. Digital workflow, Infoman, Remedy, Vantive, S7Vendor ManagementUpdate and communicating issues to customersCreate and maintain scripts for support and daily trouble shootingConfigure and maintain CDL/VTL/EDL infrastructure.EMC replication manager implementation and supportTraveled to remote Texas location and performed a full application and Database DR testing for large client.Migration and refresh work, upgrades of many versions of NetBackup software.Have supported NetBackup 3.4 through 7.0.1.

• Escalation point for all major severity incidents.• Engage support as required• Performed Root Cause Analysis and trend reporting• Created and maintained documentation for help desk agents

First level support for all users and incidents for EDS clientsCreated and escalated Tickets to appropriate support personal.Windows and Office proficient

I worked on Contract in the mainframe operations as a JAFTO...During this time EDS was in the process of buying SHL.EDS Canada main frame operations/production control.Collect and maintain tape library for mainframe tape requests.Printing and printer Maintence.