• Exceeded Sales Quota by for each quarter in 2020 and in 1st quarter 2021• Increased territory revenue by 47% over prior year sales• Effectively and professionally calling on new prospects using targeting and analytic processes• Maintain and grow existing business through new or current programs to help enhance the end users profitability• Overseeing and supporting 3 largest company branches • Accounts managed awarded 3 of 6 total awards that are given to the overall company dealer base. Dealer awards include: Highest Efficiency Sold, Largest New Dealer Revenue and Largest YOY Dealer Revenue Increase• Highest number of new, existing, and total accounts for 2021 in the company

Base Solutions in conjunction with Johnson Controls was purchased by an independent distributor (BASE Solutions-YORK). My role transferred to Base Solutions.

• Generate new business through cold calls and onsite property visits, inclusive of national accounts• Awarded 2018 Commercial Branch of the Year• In 2018, increased and sustained commercial sales revenue by 20% over prior years’ sales• Solicited and successfully acquired second largest commercial account in the Chicagoland region• Grew regional accounts and converted accounts to National Account status • Daily tracking of sales activity through Salesforce• Highly skilled in communicating effectively with prospective service buyers• Perform site analysis to determine current or future service needs• Generate quotes on-site or collaborate with Sales Manager and Lead Technicians on pricing intentions• Present service offers to C class and Facility Management Directors as well as property and maintenance supervisors• Conduct monthly status meetings with technicians and plumbers• Attend property association networking events to build the brand • Communicate field best practices to senior management to help with continuous improvement• Review and analyze historical business to assist in trend analysis and forecasting

• Managed over 800 accounts, including the largest account in the market center• Responsible for over $70k in weekly revenue• Selected twice to relocate to low performing Market Centers • Recruit, hire, train and develop Route Sales Representatives and Management Staff• Constructed and negotiated contracts for new and existing accounts• Daily maintenance of P&L metrics to align merchandise costs• Collaborate and advised with sales team on growth opportunities • Utilized Quality Control Monitoring to ensure customer satisfaction• Make direct service calls and respond to issues and/or challenges expeditiously• Maintain close coordination with production department regarding service and customer issues• Continuously held lowest percent in district for CSR’s (Customer Service Reports)

• Sole DMIT selected in region to assist with struggling market center in Madison, Wisconsin• Assisted District Managers in driving KPI’s• Responsible for hands on training and assisting Route Sales Representatives on day to day goals• Fielded customer service requests based on services and billings • Created customer base with focus on retention through direct contact and sales• Responsible for reviewing and constructing service agreements

• Delivered merchandise to a designated customer base• Managed inventory to ensure accounts are fully stocked with merchandise • Upsell product in existing accounts to grow route sales• Accounts receivable responsibilities including collecting on any outstanding balances• Continually stayed abreast of new products to sell to customers • Retained and grew client base continuously by 10%• Followed service/sales metrics to help market center reach goals

• Initiated diagnostic testing on HVAC equipment for residential and commercial accounts• Executed repairs, including replacing defective equipment, components or wiring• Performed preventative maintenance tasks on HVAC equipment

• Trained alongside a master electrician to learn the trade• Gained ability to locate root cause of electrical issue and logically solve electrical issues.• Reviewed blueprints and schematics and utilized diagnostic devices to determine service needs and electrical parts installation.• Developed project management skills and managed labor and material orders for jobs