Planning, designing, and developing/implementing automated solutions to streamline mundane/tedious/time-consuming and error prone processes encompassing all aspects of back office and business management/operation. Identify key areas of opportunity, develop requirements and solution design, develop/test/and implement solutions using a combination of third-party automation tools including, Selenium, WinTask, Microsoft Power Automate, and custom scripting using VBA for Word/Excel and other misc… Show more Planning, designing, and developing/implementing automated solutions to streamline mundane/tedious/time-consuming and error prone processes encompassing all aspects of back office and business management/operation. Identify key areas of opportunity, develop requirements and solution design, develop/test/and implement solutions using a combination of third-party automation tools including, Selenium, WinTask, Microsoft Power Automate, and custom scripting using VBA for Word/Excel and other misc. tools. Monitor solution performance to identify and implement defects/solutions.Completely automated end-to-end CareGiver application process from initial contact through onboarding including automated text notification of interview dates/times, delivery and completion of required employee applications and legal documentation, creation of accounts in third-party tools utilized by HR in employee management, and background checks. Show less

Provide support for all load & performance test automation needs for the CDN Modernization project in a manner that could be extended to the enterprise-level for all software development projects. Led test tool assessment/selection effort. Created GitHub repository of k6 scripts to effectively test the CDN product. Conducted load/performance tests to establish baselines for various architectural profiles. Developed scripts to extract KPI and other metric data from system logs/resources in an… Show more Provide support for all load & performance test automation needs for the CDN Modernization project in a manner that could be extended to the enterprise-level for all software development projects. Led test tool assessment/selection effort. Created GitHub repository of k6 scripts to effectively test the CDN product. Conducted load/performance tests to establish baselines for various architectural profiles. Developed scripts to extract KPI and other metric data from system logs/resources in an automated fashion to be utilized in analysis and tuning/troubleshooting efforts. Created dashboards and graphs in Grafana via Victoria Metrics/Prometheus output for monitoring system/application resource utilization, metrics for established KPI’s, and other state/behavior/usage indicators for use in monitoring test executions live and as a part of test results reporting. Created test summary reports and conducted review/analysis sessions with development/SRE teams. Extended repository to be configurable via JSON file for load profiles and options/settings to be leveraged by developers and systems reliability engineers. Deployed and maintained system in a GKE cluster using Pulumi/kubectl across several node pools dedicated to various types of testing (stress/load, performance, endurance, chaos engineering, etc.). Developed comprehensive test plan for chaos engineering utilizing Chaos Mesh. Defined a suite of chaos experiments. Assigned development of experiments on a sprint basis to junior engineer. Developed a comprehensive test plan for “hot-file” functionality. This was an algorithm and associated functionality to govern shedding of load to alternate hosts based on throughput for a given asset. Created and executed k6 scripts to support the test plan and effectively test that functionality. Provided support to the organization on the usage of the performance test repo. Show less

Chico’s FAS • August 2017 – July 2021Functional & Performance Automation EngineerProject Description:Conduct assessment of current state of Functional and Performance Test Automation assets, resources, tools, delivery/support capabilities, and processes/procedures. Provide recommendations and roadmap of actions/activities that will create and position a centralized group capable of delivering comprehensive and repeatable support/solutions for all software development projects at an… Show more Chico’s FAS • August 2017 – July 2021Functional & Performance Automation EngineerProject Description:Conduct assessment of current state of Functional and Performance Test Automation assets, resources, tools, delivery/support capabilities, and processes/procedures. Provide recommendations and roadmap of actions/activities that will create and position a centralized group capable of delivering comprehensive and repeatable support/solutions for all software development projects at an enterprise-level. Define and implement a methodology to guide and govern delivery. This includes resourcing needs, tools and associated frameworks, documentation, and templates. Responsible for concurrently providing support for current and future projects. Provide maintenance of functional automation regression suites and scripts built in Selenium and UFT utilizing a custom developed hybrid test data/business process/keyword driven framework in Java, as well as maintaining existing and developing new CloudTest clips (performance automation scripts), maintenance/creation and execution of compositions (scenarios) for performance engagements. Collect and compile data/metrics and create test results and summary reports. Facilitate data/results review sessions with project stakeholders and provide analysis/feedback where appropriate. Additionally, responsible for maintaining and administering the functional and performance automation environments consisting of one internal and one external instance of CloudTest, and an onsite MobileLabs deviceConnect cart with 15 different types/models of mobile devices used in functional automation and performance testing. Delegate tasks and lead/mentor one junior-level resource brought on to assist with maintenance and execution tasks. Collaborate with resources from development, architecture/networking/database, and security to implement CI/CD solution and move towards a full DevOps strategy. Show less

Responsible for all facets of performance testing for the FinchDB project. FinchDB is a new breed of analytics platform that combines an all in-memory (built for in-memory) NoSQL, JSON, doc-style database, analytics engine, and search technologies into a single solution. Developed and implemented performance test strategy and methodology at an enterprise-level for all products. Created performance test plan for FinchDB and collaborated with cross-functional scrum teams to provide support for… Show more Responsible for all facets of performance testing for the FinchDB project. FinchDB is a new breed of analytics platform that combines an all in-memory (built for in-memory) NoSQL, JSON, doc-style database, analytics engine, and search technologies into a single solution. Developed and implemented performance test strategy and methodology at an enterprise-level for all products. Created performance test plan for FinchDB and collaborated with cross-functional scrum teams to provide support for all non-functional test needs. Designed, developed, and executed automated performance test scripts. Improved testing infrastructure, software, and hardware configurations. Performed all client software deployments to test environment. Maintained stable and consistent test environment. Established performance, stability, and scalability benchmarks. Facilitated results analysis sessions to examine metrics in detail and determine cause of any bottlenecks or areas with unacceptable response times and identify and possible improvements. Created and distributed final test summary reports. Collaborated with field engineers on pre and post-sales deployment. Testing was conducted with a mix of ReadyAPI/SoapUI/LoadUI Groovy and REST scripts, and a custom framework we built in Java to exercise Java, REST, and Python API’s. Utilized Apache JMeter to create scripts to test backend-based functionality. Exercised system API’s to add customer records and validated they were successfully inserted into database. Created set of JMeter scripts to test load as part of CI/CD process using BlazeMeter Jenkins plugin. Test environment was comprised of 4 AWS EC2 Linux CentOS instances to host client application, 1 Windows and 1 Linux AWS EC2 instances for load generation, and various cloud-based load clients. Also supported other misc. technical test needs such as testing performance (effectiveness not speed) of schema generated using default vs. custom compression/decompression, etc. Show less

Client: Agrilogic Crop Insurance ServicesResponsible for all facets of performance testing for client’s main processing system. Interfaced with business and testing resources to understand and identify business processes with performance impacts/concerns. Created Performance Test Plan to communicate and govern all aspects of testing. Facilitated license purchase of HP LoadRunner. Obtained, deployed, and configured test tool environment. Developed automated scripts using LoadRunner v12.2… Show more Client: Agrilogic Crop Insurance ServicesResponsible for all facets of performance testing for client’s main processing system. Interfaced with business and testing resources to understand and identify business processes with performance impacts/concerns. Created Performance Test Plan to communicate and govern all aspects of testing. Facilitated license purchase of HP LoadRunner. Obtained, deployed, and configured test tool environment. Developed automated scripts using LoadRunner v12.2. Developed scenarios. Setup and configured LoadRunner monitors. Setup and configured HP SiteScope. Oversaw test executions. Prepare associated Test Summary Results and Reports. Communicated status of effort and results to project stakeholders and facilitated analysis/troubleshooting of test results. Show less

Client: Elsevier (Lexis Nexis)Responsible for functional automation support of agile project to migrate from an existing FAST to Solr search service for two Elsevier products (ScienceDirect, and Scopus). This included modifying existing regression Selenium/HP UFT test scripts developed against the FAST service, identifying new requirements/candidates for automation as a result of additional/changed functionality, conducting design, coding, debugging, and execution activities to support… Show more Client: Elsevier (Lexis Nexis)Responsible for functional automation support of agile project to migrate from an existing FAST to Solr search service for two Elsevier products (ScienceDirect, and Scopus). This included modifying existing regression Selenium/HP UFT test scripts developed against the FAST service, identifying new requirements/candidates for automation as a result of additional/changed functionality, conducting design, coding, debugging, and execution activities to support regression testing at the end of each sprint. Created Apache JMeter scripts to test streaming media and file upload/download functionality. Also, responsible for logging any defects encountered during script development in Quality Center, monitoring and assisting with remediation, creating appropriate regression tests in Quality Center, and validating fixes/closing defects as addressed. Show less

Conducted assessment of performance testing capabilities and needs for a project to deliver an enterprise-level system designed to manage and administer all of the critical processes of the city’s complex court operations. This included all case management activities (creation through adjudication), role-base support for daily responsibilities (judges, bailiffs, prosecutors, officers, and clerks), and services provided to the attorney of record and bondsmen. Developed the Test Strategy… Show more Conducted assessment of performance testing capabilities and needs for a project to deliver an enterprise-level system designed to manage and administer all of the critical processes of the city’s complex court operations. This included all case management activities (creation through adjudication), role-base support for daily responsibilities (judges, bailiffs, prosecutors, officers, and clerks), and services provided to the attorney of record and bondsmen. Developed the Test Strategy, Performance Test Plan, and Performance Test Project Plan. Reviewed and participated in selection of critical business processes to include as part of performance/load testing. Implemented performance testing framework including custom developed test accelerators. Oversaw development of automated performance test scripts in LoadRunner v12.00. Developed scenarios to support various test objectives (load/stress, capacity, endurance, etc.). Conducted execution of all iterations of performance testing including resource monitoring during execution. Compiled/collated/analyzed results of iterations of testing and produce detailed test reports. Provided recommendations and participated in tuning activities. Managed defect triage process for all performance related issues. Show less

Developed Performance Testing Solution Set that prescribed a specific methodology with defined processes and procedures, along with templates and training materials for deliverable's at all stages of the project life cycle from Initiation and planning/design through Conclusion. The intent was for this to be a marketable solution in addition to supporting and providing guidance to more junior-level resources.Also supported/serviced the below list of client engagements/projects (More… Show more Developed Performance Testing Solution Set that prescribed a specific methodology with defined processes and procedures, along with templates and training materials for deliverable's at all stages of the project life cycle from Initiation and planning/design through Conclusion. The intent was for this to be a marketable solution in addition to supporting and providing guidance to more junior-level resources.Also supported/serviced the below list of client engagements/projects (More detail provided on each engagement in that client's entry on this resume).- City of Houston: Performance Test Lead - April 2014 to October 2014- Luxottica: Performance Test Manager - January 2013 to February 2014- CHMack: Performance Test Lead - June 2012 to December 2012- Luxottica: Performance Test Lead - February 2012 to June 2012- CHMack: Performance Test Lead - October 2011 to February 2012- CNO Financial: Performance Test Lead - July 2011 to October 2011- Luxottica: Performance Test Lead - March 2011 to June 2011 Show less