Todd Dewitt Email & Phone Number

Sioux Falls, Sd, Us

Sioux Falls, South Dakota, United States

Develop solutions to expand consumer and customer engagement through ease of access tools and digital applications. Work with external developers to provide documentation of processes and verify the results for deployment. Some examples: expanded functionality for the Menuboards and Menu Creator system; implementation of SQL Server and MySQL server process for new IR traffic counters; integration of an external API for customer food tracking into SQL Server; worked to implement a QA environment with the Software Development team; conversion of an existing Python program to SQL process with a two hour duration for a limited number of stores, reduced to less than five minutes and implemented for all stores; optimize developed SQL ETLs to reduce the processing time and update for future site expansion; provide requirements to 3rd party developers, review developed code, test implementations, and deploy results.

Sioux Falls, South Dakota Area

Responsible for daily, weekly, and monthly reports supporting the business with timely Reporting & Dashboard solutions using Power BI, SQL Server/SSIS/SSRS, MS Access, MS Excel, SharePoint, and similar Business Intelligence tools. Support the reporting requirements by way of data pulls (ETLs and APIs), queries (from ACT, SAP tables, reverse engineering SAP programs, and other sources), and automating processes/tasks, creating reports, KPIs and dashboards.

Sioux Falls, South Dakota Area

Verification of printed materials in a fast paced production environment. Inventory verification of products from warehouse to production floor for setup. Assist as needed in screen prep or cleanup, press prep and cleanup, and miscellaneous cleaning duties.

Sioux Falls, Sd

Collaborate with Business Users and IT team to understand and document data requirements. Ensure data elements are designed for flexible, topical, and timely end-user or corporate reporting. Collaborate with Database Administrators to ensure infrastructure is optimized and configured to support the reporting environment. Analyze reports and output for optimization opportunities. Install and deploy Business Intelligence tools for reporting dashboards.

Sioux Falls, South Dakota

Responsible for project requirement gathering and documentation, as well as support through project delivery, to implement simple and usable reporting as well automation projects for Sales and Service.

Responsible for updates and new databases an Excel spreadsheets, automating report, creating Business Request Documents for new procedures, and ad-hoc reporting.

Responsible for all Sales Department reports (generation and creation); Work with outside departments to implement improvements and efficiencies in reporting tools and processes.

Responsible for business feature request documents for intranet updates, reporting, and application enhancements; creation, maintaining and conversion of Access databases; assist with Mailroom issues for Pitney Bowes mailing database; Work with the Response Center to create Business Request Documents and Business Intelligence requests for business needs; Ad-hoc data analysis.

Day-to-day operations of the Phone Center. Duties include vacation administration, schedule trades, and payroll verification.

Day-to-day reporting for 25 products. Associate level Availability and Call statistics. Responsible for updates and new report generation, automating reports, MIS website, and modifying text files for import.

Day-to-day operations for 11 sites. Duties include Vacation administration, Schedule Trades, offline activities, MIS reporting, report automation, data analysis, and system issue reporting.

Assisted in the restructure of Citibank’s Help System to create a global template for Citigroup’s worldwide help systems.

Duties include Supervisor, Help, TTD, and VIP calls; Western Union, Telex; Lost/Stolen; Express Mailed status.

Manager callbacks, High Risk Block resolution, overrides, and nightly MIS.

Answer inbound telephone calls from customers. Extra entitlements include: accounts reopen, merchant authorizations, and pricing overrides.

Renner, South Dakota

Broiler and Fry Cook, Bus Boy, Dish washer.

Sioux Falls, South Dakota

Investor in family owned business. Duties include opening and closing shop, stock, special orders, customer service, and product knowledge.

Full Stack Web Development, Computer Software Engineering

B.A, Computer Science

Education record