Todd Dickson Email & Phone Number

Chicago, Il, Us

Cincinnati, Ohio, Us

Successful exit for Summit Partners at year-end 2021. Completed transition plan with Great Day Improvements in September 2022. Departed with Champion recording its highest TTM revenue and EBITDA in its 69-year history.Lead a transformational growth period from 2018-2022 resulting in 13.4% revenue CAGR and a well-balanced EBITDA expansion of 1,300+ basis points (between customer acquisition costs, gross margins, and operating expense leverage)Optimized Marketing & Sales by building a new website and marketing tech stack, shifting from analog to digital channels, updating the sales system, and enhancing the tracking of the consumer throughout the conversion funnel which resulted in a return on advertising (ROAS) improvement of ~52%.Lead a successful systems modernization....FROM: 40+ Access databases as CRM, outdated manufacturing systems, 40+ local phone systems, no business intelligence (BI), and no ERP....TO: an implementation of a full tech stack including CRM, MRP, ERP, Configure Price Quote (CPQ), and BI as well as a fully integrated omnichannel communication platform.Restored the company to profitability during the early part of tenure by consolidating three manufacturing facilities into one, implementing lean manufacturing disciplines, reducing freight costs, reducing the defect rate of window units, right-sizing the branch footprint, renegotiating leases, bridging a $10+mm liquidity shortfall, implementing a self-insured insurance program, implementing a fleet management program on the 400+ vehicles, and through centralization initiatives reduced wages by 360 bps and improved direct margin by 200+ bps through pricing controls.

Northlake, Il, Us

One of three Officers of the Company's Senior Management Team. Accountable for sales, marketing and advertising functions of the #2 specialty flooring retailer in the U.S. Responsible for a $120M media budget. Manage an in-house agency that handles all facets of the company’s marketing including market research, creative development, marketing communications, production, and media buying. Utilizing an in-house consumer research team, developed and executed three new promotional concepts that have each delivered 40+% increases in leads for the sales force. Accountable for all aspects of a national sales contractor organization with over 75 sales managers and 1,000 sales reps. Grew direct margin per lead 20% over the last three-years through various sales initiatives. Developed and implemented a structured ten-step sales process for the 1,000+ sales contractor force. Created and implemented a new sales rep grading system and lead allocation methodology. Developed a top sales rep retention program that helped improve turnover by over 30%. Lead the company’s foray into insurance replacement; managing the sales process with major homeowner’s insurance companies. Since 2011, led the company’s growth into 30 new markets, helped secure a potential $100M contract with the largest cooperative purchasing alliance for state/local government and headed the acquisition of the company’s largest direct in-home competitor.

Followed a passion and left a successful career to create a new business concept from scratch. Developed a business plan and raised approximately $1M in capital from personal and private equity investment. Built and ran a boutique health & wellness center that focused on changing lifestyles of middle-aged, overweight and de-conditioned individuals. Managed all aspects of the operation. Created a 6-month health improvement process through exercise and nutrition that guaranteed individuals a 15 percentile improvement in their overall health & fitness. Published a book, “You Turn to Fitness, A Guide to Improving Your Health through Fitness”. Received a hero award from the American Heart Association for contributing in saving the life of a retired NYC police detective.

Saint Paul, Mn, Us

Grew division’s income from $44M to $80M while at Green Tree Servicing. Responsible for all insurance revenue generation from the sale of insurance products and membership services to Green Tree’s three million customers. Insurance sales were derived from over 1,500 dealer agents, 1,500 loan officers, and direct response marketing. Managed a marketing and sales team of sixty-five associates that included marketing/product management, field sales, and a direct response call center. Led the division to compound annual sales growth exceeding 35% during tenure. Developed a consultative sales process for the outside sales force that attributed to life insurance premium growth from $12 to $50 million.