Todd Edison Email & Phone Number

• Technical Account Manager providing account management and high-level technical support to project teams and customers. Mentor and train technical account specialists. Ensure services are functioning well and advise.
• Communicate with clients and internal teams to explain products and implementation schedules
• Document technical requirements, schedules and client interactions
• Test, conduct quality assurance and validate for technical feasibility and product launch
• Respond to technical concerns and problems, ensuring smooth implementation and launch
• Build and grow relationships with both technical staff and senior management from the customer team

Bellingham, Washington Area

Design and develop the Cloud Security Alliance Chapter Relations department, which serves over 100 global chapters on 5 continents, its programs, budget, staffing, and community outreach. Manage a staff of department employees, implement a project tracking system, assign responsibilities, and provide guidance and feedback. Design and develop chapter.

Developing and managing multiple company websites using HTML, CSS, PHP, and JavaScript, and the Cloud Security Alliance’s research database that covers a diverse range of cloud security topics such as IoT, Mobile, and Security as a Service.Identifying and implementing ways of improving user experience and organization of CSA web properties, including.

Bellingham, WA

• Achieved ASCA (American Swim Coaches Association) Level IV coaching certification (top 5% of coaches) by developing and implementing a training program for athletes who achieved status as top ten swimmers in the nation.
• U.S. Olympic Training Center National Diversity Select Camp – Coach, 2011
• Pacific Northwest Swimming Review Board, 2010-2012
• South Puget Sound’s Coach of the Year, 2006
• Coached Masters swimmer to fourth in the world.

Sumner, WA

Designed, coded, and tested inventory software using Visual Basic and C++ programming languages. Provided technical support to inventory field technicians.

Steilacoom, WA

Pachuca, HGO Mexico

Bachelor Of Science (B.S.), Education

Activities and Societies: Dean's List NCAA Division I - All-American 1990 SwimmingMinor in Psychology

Associate’S Degree, Computer Information Systems

Activities and Societies: Graduated with HonorsEmphasis: Cyber Security / Computer Forensics / Virtualization / Networking