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Todd Falla Email & Phone Number
Technical partnership manager
at
APG Pay
1 work email found
@airplus.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Technical partnership manager
Location
Greater Melbourne Area, Australia, Australia
Company size
Who is Todd Falla? Overview
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Quick answer
Todd Falla is listed as Technical partnership manager at APG Pay, a company with 14 employees, based in Greater Melbourne Area, Australia, Australia. AeroLeads shows a work email signal at airplus.com and a matched LinkedIn profile for Todd Falla.
Todd Falla previously worked as APAC Partnership Integration Manager at Airplus International and Project coordinator - Ecommerce & POS at Openpay. Todd Falla holds Advanced Diploma, Tourism And Travel Services Management from Kangan Institute.
Company email context
Email format at APG Pay
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{first_initial}{last}@airplus.com
86% confidence
AeroLeads found 1 current-domain work email signal for Todd Falla. Compare company email patterns before reaching out.
Profile bio
About Todd Falla
A dedicated Senior Solutions Specialist with a solid career managing portfolios of global clients in the travel industry. Demonstrates strong operational and staff leadership by developing rigorous HR systems and processes and mentoring/supporting teams for career progression according to business objectives. Works to meet and exceed KPIs by delivering quality results, being adaptable to change, stepping up to new initiatives and challenges, whilst working in a high pressure environment. Provides customer service excellence through highly developed communication skills, managing client expectations and providing innovative solutions for continual improvement.
Current workplace
Todd Falla's current company
Company context helps verify the profile and gives searchers a useful next step.
Apg Pay
8 roles
Todd Falla work experience
A career timeline built from the work history available for this profile.
Apac Partnership Integration Manager
Current
Apr 2022 - Present
Project Coordinator - Ecommerce & Pos
Nov 2021 - Apr 2022
Senior Solutions Specialist
- Implemented the integration of payment systems (mid-back office systems) to automate their processes and payments.
- Developed implementation plans, preparing solution workflows
- Worked with a range of departments – IT, Banking & Finance, Commercial, Senior Management across different brands.
- Prioritise multiple projects, tasks and stakeholders in multiple regions
- Articulate integrated IT solutions to senior and middle level management.
- Host customer solution/best practice workshops onsite
May 2019 - Apr 2021
Senior Delivery Specialist
- Assessed needs and processes for integration, desk top and payment solutions.
- Provided training before handing to the Customer Service Team
- Delivered in depth product demonstrations and presentations
- Debug API calls
Aug 2017 - May 2019
Sales Delivery Specialist
- Managed the set up and implementation of new customers
- Planned and managed end-to-end customer delivery
- Provided tailored training solutions to suit each client’s needs
- Troubleshooting of client’s issues
- Consulting and technical support throughout API deliveries
Feb 2016 - Aug 2017
Regional Support Manager
- On call 24/7 in case of systems down
- Service request fulfilment
- Event & incident management
- Support resource recruitment
- Direct report performance management along with representing the business unit in release management / client billing and transaction exception management
Mar 2013 - Feb 2016
Customer Service Officer
- Development, implementation and ongoing management of the Support process (Registration, Training, support Ticket System, Banking, Phone, email)
- Provide 2nd level support to UK support team across EMEA and US markets
- On call 24/7 in case of systems down
- Service request fulfilment
- Implemented and maintained a customer service request ticketing system that includes a Level 0 Support facility (Knowledge Base) – video tutorials, clue cards and user guides.
- Reporting & reconciliation of transactions and balances
Sep 2009 - Mar 2013
1 education record
Todd Falla education
FAQ
Frequently asked questions about Todd Falla
Quick answers generated from the profile data available on this page.
What company does Todd Falla work for?
Todd Falla works for APG Pay.
What is Todd Falla's role at APG Pay?
Todd Falla is listed as Technical partnership manager at APG Pay.
What is Todd Falla's email address?
AeroLeads has found 1 work email signal at @airplus.com for Todd Falla at APG Pay.
Where is Todd Falla based?
Todd Falla is based in Greater Melbourne Area, Australia, Australia while working with APG Pay.
What companies has Todd Falla worked for?
Todd Falla has worked for Apg Pay, Airplus International, Openpay, Enett International — A Wex Company, and Enett.
How can I contact Todd Falla?
You can use AeroLeads to view verified contact signals for Todd Falla at APG Pay, including work email, phone, and LinkedIn data when available.
What schools did Todd Falla attend?
Todd Falla holds Advanced Diploma, Tourism And Travel Services Management from Kangan Institute.
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