Todd Formolo Email & Phone Number

Florida, United States

Independent living, Assisted Living and Memory Care

Wichita, Kansas, United States

Provide direct supervision of 10 communities across South Florida, servicing assisted living and memory care residents. Oversee customer support processes and quality assurance initiatives. Coordinate meetings with residents, family members, and primary health care providers to resolve issues, deliver assessments, discuss care plans, and ensure resident comfort, exhibiting a positive attitude and professional manner. • Demonstrated strong leadership and quick thinking in challenging situations; researched and implemented safe practices, secured products during nationwide shortages, and allocated equipment to teams during COVID–19. • Cultivated positive relations with residents, family, and associates thanks to pragmatic leadership and transparency regarding visitation restrictions.

Venice, Florida, United States

Received promotion to provide guidance to 63 associates responsible for up to 94 assisted living and memory care residents. Oversaw daily operations and maintained safety and security of building, equipment, residents, and staff. Communicated daily with residents and family members to ensure satisfaction and conduct conflict resolution when necessary. • Earned distinction for advocating dignity, privacy, and individuality for residents with equal regard for staff. Provided exceptional guidance to mobilize teams in surpassing financial and performance goals; received internal promotion, overtaking building management in under 18 months. • Achieved high scores on internal employee, resident, and family satisfaction survey for two consecutive years, leading community to receive top ranking within organization; Windsor was listed as top memory care unit and large assisted living community in Sarasota County each year. • Successfully led community to achieve highest revenue in Florida within first year in role.

Venice, Florida, United States

Provided direct supervision of community maintenance workers, including technicians, housekeeping, and laundry staff. Demonstrated strong knowledge and leadership capabilities, acting with confidence, dependability, and loyalty while adhering to policies and operating procedures. • Implemented preventative maintenance programs and directed regular inspections; facility remained deficiency-free, with no OSHA violations, and earned 100% pass rate from every fire marshal inspection.

Kingsford, Michigan, United States

Kingsford, Michigan

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