My roles at Cisco extended from technical Program Management, to People Management, to IT Service Management within Cisco's IT Global Infrastructure Services Group.Most recently I was responsible for IT Data Center Computing (global scope):+ Accountable for Global Data Center Compute Supply and Optimization of the Supply (VM, Bare Metal). 20,000+ servers. + Led the implementation and ongoing management of the Turbonomic software platform into Cisco's virtual compute environment.+ Service and Program Management (Strategy, Planning, Execution through Operations deployment)+ Client Engagement (working across Infrastructure and IT Application teams)+ Establishing Policies for Computing (Governance)+ Building and Managing a Services Roadmap (Programs/Projects)+ Development of Service Offerings (Flavors, Cost)+ Building and Managing core KPI Metrics+ Executive Communications and Service ReviewsI have led across all Data Center functional organizations (Architecture, Design, Compute Implementations, Compute Operations).I have previously held a number of IT management positions at Cisco in the Infrastructure area, including Unix Operations, DBA and Storage teams.

Unix Consultant for Progress Energy (formerly Carolina Power and Light), Corporate IT Data Center and Engineering departments.