Todd Gorman Email and Phone Number
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Todd Gorman is a System Administrator II at Serco - DoD IAT Level II | IAM Level I at Serco - a world of experience. He possess expertise in troubleshooting, telecommunications, voip, networking, windows server and 28 more skills.
Serco - A World Of Experience
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System Administrator IiSerco - A World Of Experience Jun 2017 - PresentHook, Hampshire, Gb• VMware virtual server builds and resource modifications.• VMware Horizon View pool and entitlement administration.• Active Directory adds/modifications/remove of users ADUC, DNS, and DHCP records.• Group Policy Management GPO modifications.• EMC VNX/Unity administration.• Synology NAS administration. • Nutanix Hyper Converged Storage administration.• Utilize SolarWinds Orion to monitor server compute and storage.• McAfee ePO and ENS antivirus administration.• Citrix VDI administration.• Working with Windows servers including 2008R2, 2012R2 and 2016.o Installing software and maintaining hardware on physical machines.o Patching physical and virtual servers monthly with WSUS and CA to ensure they are up to date for patching, and PII compliance.o Security remediation with government STIG compliance.• Performing backups across the domain using Veeam backup solution backups in a high availability enterprise system.• Working within ServiceNow to enter and work tickets as well as working with the change requests while keeping in line with current SLA.
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Infrastructure EngineerWow! Internet, Cable & Phone May 2014 - Jun 2017Englewood, Colorado, Us• Main duties include being in charge of all backups for all Windows and Linux servers throughout the company using backup technologies Symantec Backup Exec 2010, Actifio, and Veeam, which are integrated with Vmware/Vcenter.• Vmware virtual server builds and resource modifications.• Active Directory adds/modifications/remove of users, DNS, and DHCP records.• Microsoft Exchange adds/modifications/remove of user records.• Print server adds/modifications/remove of network printers. • Utilize SolarWinds to monitor server compute and storage.• Working with Windows servers including 2003, 2008R2, 2012R2 and 2016.o Installing software and maintaining hardware on physical machines.o Patching physical and virtual servers monthly to ensure they are up to date for patching, SOX and PCI compliance.• Occasional MSSQL maintenance plan building, modifying and repairing.• Using ServiceNow to track and resolve server trouble tickets, including server alarms, Exchange modifications, Active Directory modifications and server file and folder permissions.• Projects have included migration of physical Windows servers to virtual. Project lead for Backup Solution Consolidation project getting seven backup solutions down to two, cutting overall license costs, while improving efficiency. -
It Support TechnicianWow! Internet, Cable & Phone Aug 2006 - May 2014Englewood, Colorado, UsResponsible for over 300 desktop computers and laptops within the call center. Responsibilities include working on tickets generated by users who are having issues with their desktops, laptops, printers, hardware or software. Assisting the Server Admins to perform weekly server maintenance, patching, and backups using Symantec Backup Exec, all while working with the Network Operations Center and the Resource Management team to coordinate these tasks. Ensuring network connectivity throughout the wireless network that is in addition to the LAN/WAN based network. Pushing images, deploying software, and adjusting settings through Kbox and LanDesk. Other responsibilities include purchasing software and hardware equipment though our vendors and as well as through our requisition application.
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Network TechnicianCommunity Reach Center Jul 2003 - Aug 2004Westminster, Colorado, UsResponsible for upkeep, troubleshooting, and repair of 75 computers at the Corporate office as well as 14 off sites. Other duties include assisting with the Help Desk, daily server backups, software and hardware installation, monitoring and repairing network connectivity problems, keeping inventory logs and records up to date, assisting the supervisor with network and telephone performance, and rewiring a newly purchased building with data and telecom cables.
Todd Gorman Skills
Todd Gorman Education Details
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Colorado Technical UniversityManagement Information Systems -
Intellitec College-Colorado SpringsNetwork And System Administration/Administrator
Frequently Asked Questions about Todd Gorman
What company does Todd Gorman work for?
Todd Gorman works for Serco - A World Of Experience
What is Todd Gorman's role at the current company?
Todd Gorman's current role is System Administrator II at Serco - DoD IAT Level II | IAM Level I.
What is Todd Gorman's email address?
Todd Gorman's email address is to****@****rco.com
What is Todd Gorman's direct phone number?
Todd Gorman's direct phone number is +171938*****
What schools did Todd Gorman attend?
Todd Gorman attended Colorado Technical University, Intellitec College-Colorado Springs.
What skills is Todd Gorman known for?
Todd Gorman has skills like Troubleshooting, Telecommunications, Voip, Networking, Windows Server, Active Directory, Technical Support, Call Centers, Microsoft Exchange, Customer Service, Windows 7, Backup Exec.
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