• Undergraduate Academic Plan questions and customizations, Undergraduate Course Substitutions & and course waivers• Undergraduate Transfer Credit questions for current students wanting to take a course elsewhere & and also transfer students with questions, Undergraduate Posting of Transfer Course • Honors Components, Undergraduate readmits, Consortium registrations through Acadeum

LASELL University – Newton, MA Office Manager, 2014-Present• Staff support for undergraduate and graduate admissions teams and the University marketing department• The face of the admissions office, welcoming student and parent visitors; coordinating campus visits, tours, information sessions and interviews; managing 47 student ambassadors, including student ambassadors training• Represent the admission office at campus events and preparation of materials for recruitment activities• Financial Administration tasks: admission deposits, managing staff expense administration, credit card reconciliation• Estate Manager of Guest Visitor Center, setting standards and household procedures, property and system management, security and safety procedures• Oversee the complex master Admission Office calendar of space availability and staff activities for 24 staff members and over 2,000 student visits annually.

• Primary support to seven-person executive management team, including calendar, travel, and finance management• Coordinate all office administrative duties including the hiring, managing of clerical/secretarial staff, scheduling of company-wide functions and meetings, tracking, reporting of office expenses, technology, shipping and receiving• Oversee facilities management, vendor selection, and purchasing operations to ensure office safety and legal compliance• Maintain digital and hard-copy document databases and design and manage document filing system• Provide human resources support including conducting new-hire orientation, exit interviews, and training on all systems• Manage travel arrangements for all company employees (30+) for business and conference travel• Lead initiative to gather technology system requirements, and select all office technology• Manage technical support for the organization including the configuring of telecommunications related support on Nortel, Intercall, and Avaya systems

NEW ENGLAND ENVIRONMENTAL EQUIPMENT, INC. – Bedford, MassachusettsExecutive Administrative Assistant, 2002-2004Planned schedules and maintained appointment calendarsProcessed, placed, and expedited purchases requisitions for supplies, equipment, and servicesSupported management and staff, coordinated and scheduled meetings, and assisted with projectsPerformed general office duties and customer supportCollected and assembled information required for monthly reporting to president and principals

Independent Consultant, 2001- 2002Reviewed and negotiated third party service contracts and lease agreementsManaged all aspects of closing branch offices throughout the United StatesLiquidated or reallocated all hardware and software from the closing of field offices, domestically and internationallyOffice Manager/Executive Assistant/Asset Manager, 1998 – 2001Established and maintained procedures and policies for asset management including software inventory, offsite media storage, asset acquisition, and the delivery, distribution and deployment of hardware and softwareSupported IT manager and IT organization including calendar maintenance and meeting/schedule coordination.Maintained and negotiated all service and lease agreements, and managed sub-contractor relationshipsProcessed expense reports, vendor payment requests, and purchase requisitionsSystem Administrator, 1993 – 1998Provided all aspects of Unix/PC hardware and software technical supportConfigured outlook e-mail accounts, Solaris installations, Unix workstation hardware configurationsConfigured laptops and desktops with Windows 2000 professional operating system and required softwareConfigured new employee systems, created Exchange e-mail accounts and distribution lists