Todd Gurley, Ms, Pmp, Dasm Email and Phone Number

Lead a project team overseeing the end-to-end migration of Google Workspace to Microsoft Office 365 across all business areas of The Walt Disney Company. Lead discovery efforts to identify project cost, scope, duration, risks and ROI. Manage the budget, schedule, executive status reports, and lead all stakeholder and vendor meetings ensuring engineering needs, scope gap and risks are addressed.• Facilitate communication between teams for clear delineation of scope for each responsible individual and vendor.• Solicit input from all teams including operations, engineering and technical teams to create standardized solutions for the integration of systems while enforcing Disney’s specifications, standards, and technical contracting methods.• Responsible for the financials of a $1.95M vendor contract as well as all internal company time and expense reporting by contracted employees and permanent employees reporting time against the project.• Manage all technical and non-technical processes within discovery/assessment, design, build and test and close phases of the project including all vendor actions, change management, communications, customer success and technical support.

- Learning Manager (Jun 2023 – Dec 2023)Function as a strategist overseeing the implementation and updating of the transition change plan. Provide healthcare IT best practices and lessons learned, as well as facilitate meetings regarding adoption progress and issue resolution to stakeholders and executive leadership for St. Joseph’s Medical Center, Yonkers, NY, for a $40M contract.• Developed and implemented a site-specific technical learning plan for the Oracle Health Learning Framework Methodology, eCoach Services, Role Specific Learning Labs and System (Oracle Millennium) Fundamentals Class.• Observed training leads to ensure execution of tactics to achieve the defined work streams as well as the design and development of learning materials, training domain & refresh strategy and performance support assets.• Responsible for scheduling, registration and attendance tracking, user training resourcing, training evaluations and all Technical Learning Consultant activities, leading the domain development with Model Experience, patient-based scenarios, ensuring all Privacy Act and HIPAA compliance.- Engagement Owner (January 2023 - May 2023)I functioned as senior project consultant to manage training alignment regarding assigned medical roles for VA employees, including nurses, physicians, and ancillary personnel. Deliver on-site support during the delivery of training to address individual needs and validate a smooth start and effective implementation and deployment of Enterprise Healthcare Software valued at $16B.• Selected the most suitable training approach to enhance learning outcomes, improve retention, and optimize the use of resources by corresponding with supervisors, such as physicians and nurses.• Developed a schedule for the training sessions to provide organization, structure, and clarity to the training program.• Monitored the performance of employees by setting clear expectations, establishing performance metrics, and providing ongoing feedback.

I supported overseeing project milestones and adherence to internal and external federal government client teams by communicating with remote site leads to create site schedules. Ensured risk management, mitigation, and earned value management. Partnered with the Control Account Manager to update models and presentations ensuring accurate briefings for senior leadership.Highlights of accomplishments in this role include:• Handled a huge program for the KC 46 valued at $236M with the international military student side of a $76M contract by defining program objectives and ensuring ITAR compliance. • Validated compliance with top standards for all training courses, including quality assurance to gain participant satisfaction, legal compliance, and continuous improvement.• Fostered and enhanced relationships with the Air Force to increase functionality by facilitating collaboration, providing access to specialized knowledge and resources, and assisting with training and development.

At American Auto Shield, I supervised 10 direct reports to increase operational capability by measuring performance and encouraging open communication. Concentrated on change management and process improvement initiatives to optimize operations and advance business success by liaising with executive leadership, operations management, and HRBPs.Highlights of accomplishments in this role include:• Led a learning and development team of 26 members to increase training capabilities and improve retention within a customer service-centric environment. • Boosted new hire retention by 30% in the first 90 days by utilizing effective onboarding techniques and documenting training and development opportunities.• Stimulated employee productivity by providing necessary resources and streamlining processes, gaining a 24% improvement in customer service.• Decreased turnover rates within the organization by elevating training programs and offering robust coaching support, developing a more skilled and engaged workforce.• Focused on team growth and training expansion to develop skills, growing the team from 11 members to 26 individuals, including customer service trainers, claims specialists, coaches, and instructional designers.• Executed leadership pathways program that covered opportunities for entry-level managers to executive-level management, advancing career growth and leadership development within the organization focused on emotional intelligence, effective communication, and leading change via the Prosci ADKAR model.

I associated with new construction contractors for installing new conveyances, gaining insights into cost-saving measures and value engineering techniques. Partnered with the project team to complete the conveyance modernization project by prioritizing installing new moving walks, elevators, and escalators based on performance metrics, downtime, and passenger impact. Cultivated and improved relationships with various stakeholders, including the service contractor, to accomplish positive outcomes. Highlights of accomplishments in this role include:• Administered a six-year, $35M service contract for the conveyances by understanding the scope of services, performance standards, deliverables, and timelines.• Negotiated the requirements for the $61M contract, involving personnel, schedule, and scope of work in agreement with each involved party.• Oversaw all the conveyances (327) at the largest airport in the country, including elevators, escalators, and moving walks, by instituting standardized processes and guidelines.• Superintended a separate contract valued at $500K by assuring the fulfillment of all safety inspections and maintaining compliance for each conveyance.• Developed consensus in devising a $155M business plan to enhance implementation success and program completion while navigating barriers and ambiguity.• Spearheaded a $77M conveyance modernization project by outlining the project scope, creating a proper plan, and utilizing available resources.• Key contributor to formal decision-making prioritizing upgrades and installations by assessing usage levels and the impact on passengers.

Gained expertise in various areas, such as aerial lift vehicles, ladder safety, gas detection, and confined space safety while complying with OSHA, ANSI, and commercial vehicle standards. • Safeguarded modification of training curriculum to augment employee performance and retain and attract talent by collaborating with safety management teams and subject matter experts.• Trained hundreds of individuals on operational processes by praising achievements and identifying improvement barriers.• Finalized duties concerning managing plain old telephone service (POTS) and Internet installation while certifying safety compliance in the telecommunications industry.

Documented company-wide focus groups to gather diverse perspectives and organized the data for analysis and presentation to executive leadership. Aided the organization conforming to Affordable Care Act (ACA) changes by conducting an ACA compliance assessment.Highlights of accomplishments in this role include:• Administered HRS and LMS systems integration to streamline data management and increase user experience.• Offered level-one technical support for the LMS to resolve basic and common issues by assisting 10K training offerings to internal and external clients.• Created and provided instructor-led virtual content on various subjects, such as business leadership development and diversity and inclusion.• Directed various virtual training sessions covering numerous topics, such as sexual harassment training to offer interactive learning experiences by leveraging interactive tools and activities.• Worked with other team members to support the organization's change management efforts and improve culture.

During my time in the Air Force, I developed lesson plans for job-specific training by outlining the topics and resources for each training session, using maintenance training devices, and integrating new SaaS applications, boosting global learning opportunities for C-5M and C-17 military aircraft.Highlights of accomplishments in this role include:• Organized lean process improvement event to amplify employee engagement and empowerment by utilizing best practices, decreasing employee/shift turnover time by 50%, eliminating $70K of obsolete equipment, and maximizing equipment calibration program's compliance.• Estimated and offered metrics and status reports to executive leadership for 400 assigned personnel to ensure transparency and accountability.• Formed 88 formal training courses for a diverse and global workgroup of 319 professionals, allowing employees to acquire new and enhance existing skills.• Leveraged organizational skills to organize 503 required annual and refresher courses for 1479 maintenance professionals within six months.• Instituted a new integrated avionics curriculum to deliver a comprehensive understanding of avionics systems and technologies by utilizing ADDIE Instructional System Design, solving a 4-year global C-5M fleet-wide training deficiency and saving $5K in travel expense per trainee.• Oversaw seven various Microsoft, SAP, and Oracle training databases to optimize data storage and retrieval.• Headed performance and professional development of 26 professionals to create a cohesive and high-performing workforce.